Engineer: Customer Support

1 month ago


Santa Clara, California, United States ETeam Full time

Client AI Studio is transforming AI and data science with a code-first platform helping the worlds largest companies scale their machine learning with an unparalleled end-to-end solution.We are looking for AI Support Engineers with a broad range of technical skills, product orientation and great communication and user support services abilities.Communicate and solve customers' problems via phone, email, live chat and face-to-face meetingsGuide, demo and educate customers through technical recommendations during onboarding and on-going operationsWork with all internal groups, including support, sales, engineering, product management, and consultingUnderstanding / experience with cloud technologies (AWS, Google Cloud, Azure, etc.)and tools such as docker and KubernetesExperience with machine learning, data science or data engineering a bonus



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