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Healthcare Customer Support Specialist

2 months ago

Santa Clara, California, United States Medical Professionals Full time

Overview:

Are you a skilled Customer Service Representative eager to transition into the healthcare sector? This position could be the perfect opportunity for you.

Key Responsibilities:

  • Uphold a positive, empathetic, and professional demeanor towards clients at all times.
  • Address customer inquiries promptly and efficiently.
  • Recognize and resolve client complaints and issues.
  • Handle orders, forms, applications, and requests with accuracy.
  • Engage with customers through multiple communication channels.

Requirements:

  • High School Diploma or equivalent.
  • Experience in a call center environment.
  • Background in customer service.