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Shreveport, Louisiana, United States Bally's Shreveport Full time
Essential Duties And Responsibilities include the following.
Other duties may be assigned.
Must be able to deal poker.
Must have experience or be a graduate of a certified dealing school.
Able to comprehend policies and procedures and carry them out as set forth in the Internal Controls and manuals.
Provide excellent customer service with a smile.
Continued training sessions required. include the following.
Must have a good, sound knowledge of table procedures.
Excellent customer service knowledge of general information and comps. (i.e. dinners, concerts and entertainment)Must have a knowledge of all procedures including fills, credits, bank rolls, marker play and irregularities.
Thorough knowledge of Internal Controls, title 31 and Louisiana Gaming Regulations.
Must have excellent leadership skills to supervise poker dealers.
Supervisory Responsibilities Directly supervises employees in the Poker Room. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education And/Or Experience High School Diploma Or General Education Degree (Ged) And 6 Months Related Experience And/Or Training.Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Certificates, Licenses, Registrations LA Gaming License, LACT and/or TIPS card required.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to sit. Specific vision abilities required by this job include color vision, and peripheral vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Must be able to work in a smoking environment.
Additional Duties/ Job Dimensions Regular attendance in conformance with standards, which may be established by Bally's Shreveport from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to Bally's Shreveport Attendance Policy. Due to the cyclical nature of the hospitality/entertainment industry, employees may be required to work varying schedules to reflect the business needs of the property. This includes all shifts, weekends and holiday periods.Qualifications 6 months related experience and/or training Source: Hospitality Online