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Dual Rate Slots Supervisor

3 months ago

Shreveport, United States Bally's Shreveport Full time
DescriptionEssential Duties And Responsibilities As A Dual Rate Supervisorinclude the following.
  • To oversee, observe and evaluate that all Slot Service Ambassadors are providing their essential duties and responsibilities.
    • To assure that all policies and procedures are being applied.
    • To approve all taxable jackpots in accordance with Title 31.
    • To assist in issuing club cards to players.
    • To safeguard all company assets put in their control.
    • Capable of performing the duties of a shift manager.
    • Performs related duties as assigned Essential Duties And Responsibilities As A Slot Service Ambassadorinclude the following.
      • To give change and break down bills.
      • To take care of all Slot Player’s service needs
      • To be a source of information about all property events, promotions, entertainment, restaurants, and other facilities.
      • To openly converse with and build relationships with players and other Slot Service Ambassadors.
      • To sign up players for club cards.
      • To clear bill validator jams and make minor adjustments and repairs to machine.
      • To clear ticket jams and refill paper in machines
      • To be able to answer players questions on machine payouts etc.
      • To replace burned machine bulbs, loose machine buttons etc.
        • To safeguard slot assets assigned under their control.
        • To perform other job duties as assigned. Supervisory Responsibilities Is responsible for the overall direction, coordination, and evaluation of the Slot Service Ambassadors. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include planning, assigning, and directing work; appraising performance; rewarding and progressively teaching employees; addressing complaints and resolving problems. QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/Or Experience One-year certificate from college or technical school; or three to six months' related experience and/or training; or equivalent combination of education and experience. Supervisory background preferred. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures through addition, subtraction, multiplication and division on whole numbers, fractions and decimal amounts. Ability to work well with large amounts of cash. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Louisiana Gaming License, LACT License Physical DemandsThephysical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; hear and talk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Vision correctable to 20/20. Must be able to stand for at least 8 consecutive hours.Qualifications

          One-year certificate from college or technical school; or three to six months' related experience and/or training; or equivalent combination of education and experience.  Supervisory background preferred.

          Source: Hospitality Online