Admin/CSR experienced who worked with foster registration/child care

1 month ago


Phoenix, Arizona, United States Bcforward Full time

Job Description:

Position Description This position processes incoming requests for Central Registry Clearance Checks for the Department of Child Safety (DCS). Job duties to include: - Processes incoming Central Registry Checks and distributes results to requesting agencies or to the general public in a timely manner. Processes a minimum of requests per day - Provides assistance to clients, customers, and the general public via email and telephonic communication, which may include interacting with distressed or irate customers - Performs research to provide requested information and/or to answer inquiries related to program activities - Assists at Foster Recruitment and Adoption events as needed - Maintains report results and tracks weekly production via spreadsheets and unit huddle board - Assists in ensuring contractual compliance of outside agencies using contract summaries and communication with the DCS Office of Licensing Regulation (OLR) - Performs other duties appropriate to the assignment

Skills Required Need to have computer skiils. Critical thinking Able to multi task

Skills Preferred Need to have computer skiils. Critical thinking and able to comprehend procedure and standard work. Somewhat proficient with the following microsoft or goggle packages; xcel, ppt, outlook etc..

Experience Required Have some knowledge working for the public sector.

Experience Preferred Have some type of public sector experience

Education Required Minimum HS graduate College degree not limited to ( preference Humanities, Child Welfare etc..)

Education Preferred 2 or 4 year College Degree

Additional Information Background check is fingerprint clearance. Intake form attached.



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