Distribution Quality and Compliance Manager

2 months ago

Lititz, Pennsylvania, United States Johnson & Johnson Consumer Inc. Full time

Kenvue is currently recruiting for:

Distribution Quality and Compliance Manager

This position reports to Senior Manager, Commercial Quality and is based in Lebanon, PA

Who we are

At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID Brand Adhesive Bandages that you already know and love. Science is our passion; care is our talent. Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you Join us in shaping our future-and yours. For more information, click here .

Role reports to: Senior Manager, Commercial Quality

Location: Lebanon, PA

Travel %: 20

Pay: Annual base salary for new hires in this position ranges from $97,000 to $166,750 . This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.

What you will do

The Distribution Quality and Compliance Manager is responsible for providing oversight of the Quality Management Systems and its compliance to all applicable laws and regulations at the Distribution Center. Working closely with various internal and external partners you drive innovation within functional area while ensuring initiatives are delivered in a compliant and efficient manner.

Key Responsibilities

  • Oversight of process and systems related with cGMPs, Product handling and storage, quality investigations and managing partnerships with 3PLs, Franchises and Affiliates. Serve as single point of contact to internal and external partners on Distribution Quality related matters to drive timely resolution of Quality related issues.
  • Must be a strong leader to support 24/7 operations of the Distribution Center who is continuously working to improve quality, cost and time factors, consistent with both Sector and Commercial Quality business objectives.
  • Responsible for Quality oversight to the receiving process within the DC as well as dis positioning of damaged packages (incoming) according to procedures or predefined agreements with Source co., Franchise, or Marketing Co. Responsible for Quality oversight in the followings: monitoring of product destruction process, quarantine/hold/stop-ship/recall processes within the DC and in pick/pack/and ship operations, including trending of pick/pack/ and ship errors.
  • Responsible for ensuring returned product is dispositioned according to procedures or predefined agreements with Source co., Franchise, or Marketing Co. Also responsible for approbation of rework or special inspection operations conducted within the DC.
  • Responsible for Quality Management of temperature-controlled facilities: responsible for ensuring compliance with monitoring of ambient environment (temperature and humidity as required) while maintaining oversight for the identification and communication of temperature excursions occurring within the DC to appropriate partner for the oversight for the investigation and subsequent remediation activities.
  • Responsible for Quality management input on the Warehouse Management Systems and oversight of records and document management and provide input to the development of validation, implementation, and changes of Cal/PM, CAPA, NC, IA, Doc Mgmt software systems.
  • Review and provide guidance to 3PLs on creation and revisions to their procedures to ensure alignment with Kenvue quality agreements, service contracts, and Kenvue procedures and policies.
  • Responsible for the oversight, management and processing of complaints reported to DC (OS&D Product and Service-related complaints) including tracking and trending.
  • Create, review, and approve assessment plans, risk assessment reports. Evaluate overall compliance risk, recommend corrective actions, and monitor progress. Makes quality decisions based upon assessments of compliance risks balanced with the overall business needs. Advance all appropriate issues to CQ Leadership
  • Responsible for conducting internal Quality audits of DCs (schedule, plan, conduct, and follow up). Responsible for oversight of DC facility licenses. Responsible for the co-management with 3PL of all Health Authority inspections (e.g. FDA) conducted at the DC, including reviewing the preparation plan with on-site management.

What we are looking for

Required Qualifications

  • A minimum of a Bachelor's degree is required, preferably in an Engineering, Life Sciences, or Technical field.
  • A minimum of 6-8 years of proven experience in a highly regulated industry is required. QA/QC experience in the Medical Device, Pharmaceutical or Consumer products industry and experience with regulatory inspections is preferred.
  • Strong knowledge of FDA 21 CFR Part 820 and/or ISO 9001 and/or ISO 13485 and/or ERP systems is required.
  • Strong communication, collaboration, problem solving, decision-making, and root cause analysis skills are required.

Desired Qualifications

  • Six Sigma, Lean, 5S or ASQ Certification and trainings are preferred. Experience with Warehouse Management Systems is preferred.
  • Experience with Temperature control Transportation is preferred.

What's in it for you

  • Annual base salary for new hires in this position ranges from $97,000 to $166,750 . This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors.
  • Competitive Total Rewards Package*
  • Paid Company Holidays, Paid Vacation, Volunteer Time, Flexible Ways of Working & More
  • Learning & Development Opportunities
  • Employee Resource Groups

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other legally protected characteristic, and will not be discriminated against on the basis of disability.

#LI-AO1

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