Client Relationship Manager
2 months ago
The Client Relationship Manager plays a crucial role in building strong client partnerships and serving as the main point of contact for designated accounts. Responsibilities include overseeing project operations, mentoring project managers, and collaborating closely with clients to ensure successful project execution.
Key Responsibilities:- Act as the primary escalation point for all client accounts
- Collaborate with sales to drive business growth
- Provide expertise in market research and project best practices
- Manage end-to-end project delivery
- Review questionnaires and provide design recommendations
- Lead complex projects and client kick-off calls
- Mentor junior staff and support their development
- Proficiency in Microsoft Office Suite
- Knowledge of market research tools such as SPSS and Decipher
- Demonstrated track record in market research
At Dynata, we value diversity and are committed to creating an inclusive workplace where all individuals are respected and celebrated. We welcome applicants from diverse backgrounds to join our team of innovative professionals.
Dynata is an equal opportunity employer. The base salary for this position ranges from $60K to $84K per year, with additional incentives and benefits offered based on location and experience.
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Client Operations Associate I
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