Systems Operations Engineer

4 weeks ago

Charlotte, North Carolina, United States Apex Systems Full time

Apex Systems, a World-Class Technology Solutions Provider, is seeking applicants for the below position on behalf of our client. Please apply if interested and qualified. Please note that only qualified candidates will be contacted.

**We cannot work corp to corp (C2C) - All applicants must be able to work directly on Apexs W2 without sponsorship**

If you are interested in the position below, please send your resume to Cailee at [email protected] or apply directly today.

Position:Systems Operations Engineer

Shift:M-Friday; 3 days onsite/2 days remote

Applicable Locations:Charlotte, NC | Chandler, AZ | NYC, NY | Minneapolis, MN | Dallas, TX

Duration: 12-24 months contract

Pay Rate Range:$50+/hr W2

Requirements:

  • SQL / ETL
  • Cloud - Azure, AKS
  • Application specific set up alerting and monitoring (ITRS, SPLUNK, App Dynamics or any alerting or monitoring tools).
  • Incident/Problem management; strong awareness of ITIL
  • Toil reduction Ability to automate and drive operational improvement
  • Schedulers - Autosys
  • Environments - Windows, Linux, Unix
  • Databases: Oracle, SQL Server, SQLMI or anything similar.
  • Vendor platforms - Actimize, FIRCOSOFT.

On-Call Information

Our on-call support model is weeklong. Schedule: Friday Morning 8:30 AM CST thru Thursday Night 8:30 PM CST. At a high level, we would expect:

  • During on-call, be available and acknowledge paging.
  • Responsible for global handovers
  • Perform a preliminary diagnosis of the issue and engage partner teams for further assistance as necessary.
  • If possible lead an active incident or issue triage to be able to represent or assist in resolving the issue.
  • Ensure necessary escalation is performed

General Description

This position is a senior level technical role that will lead application support of production systems with a focus on incident management, problem management, change/release, and other ITIL based functions. The individual will need to lead discussions and collaboration with development and business teams and be able to develop a deep understanding of applications and business functionality. This role requires the ability to operate independently and help transform and mature the support organization. The position will be working in a corporate environment with large, complex, and critical applications across a wide range of technologies. Examples include Cloud, large, complex, Tier 1 IIS/.NET/SQL applications, web hosting with multiple server tier levels, and application and server level clustering and load balancing. Experience with SPLUNK, AppDynamics, and ITRS setup for applications is a strong positive, but not a hard requirement. Ability to automate and reduce toil is a very strong positive.

*Please note that as a contract employee of Apex Systems, benefits include the below with employee contribution*

  • Health
  • Dental
  • Vision
  • Life Insurance; Short Term Disability
  • Hospitalization Coverage
  • Direct Deposit
  • Weekly Pay Periods
  • Training and Development Programs
  • 401k
  • Referral Program

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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