Client Implementation Specialist
1 month ago
Crisis24, part of GardaWorld, is a top-tier risk management and global protective solutions firm, serving influential people and organizations worldwide. Our team of intelligence analysts and advanced technology offer specialized security services globally.
Join us at Crisis24 and be part of a team that shapes global security, offering opportunities for personal and career growth. Push boundaries, expand expertise, and elevate your professional journey with us.
Desired Qualities
We are looking for individuals with the following traits:
- Strong organizational skills with the ability to prioritize tasks efficiently
- Excellent time management and problem-solving abilities
- Effective communication skills, both written and verbal
- Detail-oriented with exceptional organizational capabilities
- Ability to handle multiple projects simultaneously
- Proficiency in French and/or German is a plus
- Passionate about the industry and eager to master product knowledge
- Confident, innovative, and customer-focused
- Proven track record of achieving results within deadlines
- Proficient in Microsoft Office applications
- Located in Annapolis, MD or Montreal, Quebec
- Coordinate onboarding and implementation of new products/services for clients
- Collaborate with Account Managers to confirm service offerings based on client contracts
- Collect and share key metrics for assigned implementations
- Conduct client training on system usage and post-implementation processes
- Stay updated on company strategies and technological advancements
- Preferred location: Annapolis, Maryland or Montreal, Québec
- Bachelor's degree
- 2-5 years of experience
Secure Crisis24 data and systems by following policies, reporting incidents, and identifying improvement opportunities.
Crisis24, A GardaWorld Company, promotes equal employment opportunities and values diversity in the workplace. Discrimination based on various factors is not tolerated.
Job Details
- Job Family: Implementation
- Pay Type: Salary
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