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Veterinary Client Care Specialist
2 months ago
We are seeking a highly organized and enthusiastic Client Care Specialist to join our team at Ethos Veterinary Health. As a key member of our client-facing team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients and their pets.
Key Responsibilities- Client Relations: Provide warm and welcoming service to clients and their pets, ensuring their needs are met and exceeded.
- Scheduling and Coordination: Efficiently manage appointments, coordinate services, and communicate with clients and veterinarians.
- Financial and Administrative Tasks: Process payments, manage client accounts, and maintain accurate records.
- Communication and Problem-Solving: Effectively communicate with clients, veterinarians, and other team members to resolve issues and provide solutions.
- Education: High School Diploma or equivalent required; Associate's degree preferred.
- Experience: 3-5 years of experience in a veterinary reception or client-facing role.
- Skills: Excellent communication and organizational skills, proficiency in practice management software, and ability to work in a fast-paced environment.
- Competitive Salary: Starting at $18.50 per hour, based on experience and level of technical training/education.
- Benefits: Full health care package, PTO, CE compensation, 401(k) retirement options, and uniform allowance.
- Opportunities for Growth: Career development and training opportunities within a progressive and learning-oriented environment.
