Catering Specialist

4 weeks ago


Seattle, Washington, United States The Hire Method LLC Full time

New leading Brazilian steakhouse is NOW HIRING for its newest location in Seattle

$ $22.97 per hour

Paid Training

Catering Specialist Responsibilities:


• Guide Guests through catering menu, offerings, and pricing. Lead and assist with the planning of their menu and order. Identify and facilitate delivery special requests.


• Coordinate order details with restaurant team. Lead service and schedule all catering pickups and deliveries.


• Prior to event date, confirm all details of each catering order with the Guest to ensure proper execution; menu, specific pick-up or delivery time, delivery type, packaging needs, special requests, and delivery special instructions.


• Execute all catering orders and deliveries with the highest standard of organization and accuracy.


• Provide a hospitable experience throughout the catering/delivery process.


• Train Assistant Catering Specialist on service standards.


• Be prepared to respond to and resolve guests' concerns and questions in a direct concise way.


• Anticipate and prevent potential service or product breakdowns.


• Escalate guest and team questions, concerns, issues directly to management immediately.


• Be knowledgeable of all catering menu items, their contents and preparation methods.


• Follow up on all catering inquiries/leads to secure future business.


• Stay informed about all company marketing and promotional activities.


• Coordinate and attend local events as requested.


• Attend business and networking events as requested, with the sole purpose of growing Catering Brand awareness.


• Be attentive to any object, condition or substance that might cause injury to a guest or fellow team member.


• Adhere to all safety rules and guidelines.


• Perform all reasonable tasks assigned by management.



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