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Sales Support Specialist
2 months ago
Company Overview:
Carlson Rezidor Hotel Group is a prominent player in the global hospitality industry, known for its diverse portfolio of brands that cater to various market segments. With a commitment to excellence, we strive to provide exceptional experiences for our guests and valuable opportunities for our franchise partners.
Position Summary:
We are seeking a motivated individual to join our Sales & Marketing team as a Sales Support Specialist. This role is essential in providing comprehensive administrative and clerical assistance to the sales, catering, and marketing departments. The ideal candidate will be responsible for a variety of tasks that support the overall sales strategy and enhance customer satisfaction.
Key Responsibilities:
1. Provide essential administrative support to the sales and catering teams, including:
a. Managing communications with customers and hotel staff.
b. Organizing and distributing reports and correspondence.
c. Assisting in the preparation of business strategies aligned with company goals.
2. Collaborate with team members to achieve sales objectives, including:
a. Supporting the development of group and catering sales initiatives.
b. Engaging with clients to ensure their needs are met and expectations exceeded.
3. Maintain accurate records and logs for inquiries and group bookings, ensuring timely communication of client requests.
4. Prepare reports that aid in management decision-making and enhance operational efficiency.
5. Uphold brand standards in all communications and materials used in the sales process.
Compensation:
We offer a competitive salary range, along with a comprehensive benefits package that includes vacation time, paid holidays, and additional perks for full-time employees.
Core Values:
At Carlson Rezidor, we believe in fostering a culture that emphasizes respect, integrity, and collaboration. Our commitment to these values drives our success and inspires loyalty among our guests and team members alike.