Senior Coordinator, Career Services and Accessibility
2 months ago
Senior Coordinator, Career Services and Accessibility
locations
University Campus
time type
Full time
job requisition id
R8440
Job Description Summary
The Senior Coordinator for the Career Services and Accessibility is an integral front-line team member who serves as the first point of contact for students, alumni, and families who interact with the Offices of Career Services and Accessibility Services. The individual in this position manages all day-to-day operations and provides support to the team members in both offices.
Job Description
Duties and Tasks:
OFFICE OPERATIONS
Manage day-to-day office operations
Manage main Career Services and Accessibility Services email accounts
Manage main Career Services and Accessibility Services phone lines
Recruit, hire, train, and supervise student worker team
Work with Director to establish and maintain standard operating procedures for both offices
Securely maintain all confidential files
Support for Director OF CAREER AND ACCESSIBILITY SERVICES
Manage Director's schedule
Attend meetings on behalf of Director, as needed
Manage office operations in Director's absence
Faculty and STUDENT INTERACTION
Serve as initial point of contact for all office visitors
Triage student and faculty concerns, solving low-level issues and elevating high-level concerns to appropriate staff
Discuss Accessibility Services registration process and documentation guidelines with students, parents, faculty, staff, and visitors
Support students, alumni, and employers in connecting via the University systems from both offices such as Handshake and AIM
BUDGET Management
Manage all payment for goods and services
Maintain updated budget balance and provide Director with monthly reports
Purchase all necessary office supplies
Programming support
Work with Career Services and Accessibility Services team to create and manage unique programming opportunities
Work with Director to identify training and development needs
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge:
[Required] High school diploma or GED
[Preferred] Associate Degree or higher from an accredited institution
Methods to deescalate situations when dealing with upset parents, students, and faculty members
Proven office management, administrative, or assistant experience
Knowledge of office management responsibilities, systems, and procedures
Excellent time management skills and ability to multi-task and priorities work
Attention to detail and problem-solving skills
Excellent written and verbal communication skills
Strong organizational and planning skills
Proficient in MS Office
Knowledge of accounting, data, and administrative management practices and procedures
Knowledge of clerical practices and procedures
Knowledge of human resources management practices and procedures
Knowledge of business and management principles
Computer skills and knowledge of office software packages
Skills:
High level of analytical and decision-making skills
Ability to rate the severity of a student/parent/faculty issue and respond appropriately
Strong problem-solving skills
Ability to make complex decisions
High levels of planning and attention to detail
Ability to manage time between a variety of projects
Ability to complete tasks with high levels of accuracy
Ability to coach students through a variety of processes
High levels of initiative, ability to work well without oversight
Ability to quickly adapt to changing situations
High levels of comfort working in environment
Strong budgeting ability (both tracking and forecasting)
Comfort supervising student workers
Skill in developing standardized process for office use
Abilities:
High level of comfort working with individuals with a variety of disabilities
Ability to serve as a point of contact for employer and community partners
The ability to manage individuals in crisis
Ability to work with both in a team and independently
ENVIRONMENT:
The work environment characteristics described here are a representation of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of this position.
While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office and University, handle various type of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
NOTICE:
The intent of this job description is to provide a representation of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Saint Leo University is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success.
Why Work at Saint Leo?
What it's Like to Work Here: Ask our employees and the one word they'd use to describe working at Saint Leo University is "Community." Our team members all share the Saint Leo core values, positive attitudes, and problem-solving abilities, enabling them to provide excellent student centered service. Our mission is educating and preparing students for life and leadership in a challenging world. Thank you for your interest in joining the Saint Leo PRIDE
We are committed to providing our employees with the support they need. At Saint Leo, we offer an array of medical, dental, and vision packages as well as several add-on perks to make your benefits package truly customizable to you and your family needs. Available benefits based on employment status (Full Time vs Part Time).
FREE Tuition - Employee, Spouse, and Dependents*
Tuition Exchange Opportunity - Dependent of Employees*
Generous Paid Leave - Sick, Vacation, and Holidays
Comprehensive Group Health Plan (Medical, Dental, and Vision)
Group Medical Plan includes Teledoc, Surgery Plus, Wellness Incentive Program and more
100% Employer-Funded Health Reimbursement Account
100% Employer-Paid Short Term Disability Insurance
100% Employer-Funded Employee Assistance Program (healthcare and dependent options)
Employer-provided life insurance
Discounted On-Campus Dining Meal Plans
Nationwide Pet Insurance
Flexible Spending Accounts
403b Retirement Plan
Wellness Center
*Eligibility based on meeting required service period
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