Current jobs related to Help Desk Specialist - Honolulu, Hawaii - ALTRES Staffing
-
Help Desk Specialist
3 days ago
Honolulu, Hawaii, United States ACT1 Federal Full timeJob Title: Help Desk Admin (Level 2)At ACT1 Federal, we are seeking a highly skilled Help Desk Admin (Level 2) to join our team. As a key member of our IT support team, you will be responsible for providing advanced technical assistance to our staff, faculty, and participants.Job SummaryThe Help Desk Admin (Level 2) will provide expert-level technical...
-
Help Desk Administrator
2 days ago
Honolulu, Hawaii, United States ACT1 Federal Full timeJob Title: Help Desk Admin (Level 1)At ACT1 Federal, we are seeking a highly skilled and motivated Help Desk Admin (Level 1) to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our staff, faculty, and participants.Job SummaryThe Help Desk Admin (Level 1) will be the primary point of...
-
Help Desk Specialist
5 days ago
Honolulu, Hawaii, United States Peraton Full timeJob SummaryWe are seeking a highly skilled Senior Help Desk Technician to join our team at Peraton. As a key member of our IT support team, you will be responsible for providing exceptional technical support to our customers, ensuring that their IT needs are met with efficiency and professionalism.Key ResponsibilitiesProvide daily supervision and direction...
-
Technical Solutions Specialist
2 weeks ago
Honolulu, Hawaii, United States Hawaiian Telcom Full timeJob Summary:The Technical Solutions Specialist provides technical support to our employees via remote and on-site assistance. This role requires strong analytical skills to diagnose and resolve complex technical issues. The Specialist will work closely with the IT team to ensure seamless support and escalate unresolved issues to the appropriate resources.Key...
-
Technical Support Specialist
4 weeks ago
Honolulu, Hawaii, United States IQUASAR LLC Full timeJob OverviewIQUASAR LLC is on the lookout for a dedicated professional to join our team as a Technical Support Specialist. We are committed to delivering innovative technology solutions and fostering career growth for skilled individuals in various technical domains.Position: Technical Support SpecialistLocation: RemoteClearance: Secret or HigherKey...
-
Front Desk Sales Representative
1 week ago
Honolulu, Hawaii, United States Massage Envy Full time### Job Summary We are seeking a highly motivated and customer-focused Front Desk Sales Representative to join our team at Massage Envy. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth. ### Key Responsibilities * Provide outstanding customer...
-
Front Desk Sales Representative
2 weeks ago
Honolulu, Hawaii, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Sales Representative. As a key member of our front desk team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesCustomer Service: Provide outstanding customer...
-
Front Desk Sales Representative
2 weeks ago
Honolulu, Hawaii, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Sales Representative to join our team at Massage Envy. As a key member of our sales team, you will be responsible for providing exceptional customer service, promoting our services, and driving sales growth.Key ResponsibilitiesProvide outstanding customer service and ensure a...
-
Accounts Receivable Specialist
4 weeks ago
Honolulu, Hawaii, United States AWP Safety Full timeBilling Specialist Job DescriptionCompany Overview:AWP Safety stands as a leader in North America's traffic control services, driven by a dedicated workforce committed to ensuring the safety of work zones and large-scale events. Our focus on excellence and collaboration distinguishes us in the sector.Position Summary:We are in search of a Billing Specialist...
-
Technical Support Specialist
1 week ago
Honolulu, Hawaii, United States TEKsystems Full timeAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at TEKsystems. As a key member of our team, you will provide exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical assistance and troubleshooting for customers via phone and chatSupport customers with online and mobile...
-
Loan Documentation Specialist
5 days ago
Honolulu, Hawaii, United States Central Pacific Bank Full timeJob SummaryWe are seeking a highly skilled Loan Documentation Specialist to join our team at Central Pacific Bank. As a key member of our loan documentation team, you will be responsible for preparing and reviewing complex commercial loan documents, ensuring accuracy and compliance with regulatory requirements.Key ResponsibilitiesPrepare and review...
-
Administrative Support Specialist
3 weeks ago
Honolulu, Hawaii, United States Adecco Full timeJob OverviewAre you looking to enhance your skills as an Administrative Support Specialist? We have an exciting opportunity available where you can develop your administrative expertise within a collaborative environment.As an Administrative Support Specialist, you will serve as the primary point of contact for clients, managing phone communications, and...
-
Senior Computer Support Specialist
4 weeks ago
Honolulu, Hawaii, United States Stellar Innovations Full timeJob OverviewPosition: Senior Computer Support Specialist - SECRET Security Clearance RequiredStellar Innovations & Solutions, Inc. (SIS) is a distinguished Service-Disabled Veteran-Owned Small Disadvantaged Business, recognized for its commitment to quality management and industry best practices. We are dedicated to enhancing our clients' operational...
-
IT Operations Associate Specialist
3 weeks ago
Honolulu, Hawaii, United States Hawaiian Airlines Full timeOverviewAt Hawaiian Airlines, we pride ourselves on delivering exceptional service with a touch of Hawaiian hospitality. Our commitment extends not only to our guests but also to our employees and the communities we engage with. Become a part of our dedicated team, where we focus on providing the best experience for our local residents and introducing our...
-
Senior PC Support Specialist
3 weeks ago
Honolulu, Hawaii, United States Stellar Innovations Full timeJob OverviewPosition: Senior PC Support Specialist - SECRET Security Clearance RequiredStellar Innovations & Solutions, Inc. (SIS) is a distinguished Service-Disabled Veteran-Owned Small Disadvantaged Business, recognized for its commitment to quality management and customer satisfaction. We specialize in Professional Services and Information Technology...
-
Office Support Specialists
4 weeks ago
Honolulu, Hawaii, United States HiEmployment Full timeJob Title: Office Support Specialists / Data Entry Operators / Front Desk CoordinatorsWe are actively looking for individuals to fill various full-time office rolesBecome a part of our team and discover the following positions:Financial Controller (non-profit sector)Bookkeeper (non-profit sector)Finance Manager (non-profit sector)Property Manager II...
-
Billing Specialist
22 hours ago
Honolulu, Hawaii, United States AWP Safety Full timeJob Title: Billing SpecialistAt AWP Safety, we are seeking a highly skilled Billing Specialist to join our team. As a key member of our customer relations department, you will be responsible for delivering exceptional service and contributing to our mission of protecting businesses, people, and time.Key Responsibilities:Enter high volumes of data into...
-
Audio/Visual Specialist
6 days ago
Honolulu, Hawaii, United States Jacobs Full timeAbout the RoleWe are seeking a highly skilled Audio/Visual Specialist to join our team at Jacobs. As a key member of our team, you will be responsible for creating engaging and immersive learning environments and strategic communications.Key ResponsibilitiesDevelop and deliver motion graphics, videos, and visual communications for immersive learning...
-
Customer Experience Digital Specialist
2 weeks ago
Honolulu, Hawaii, United States Central Pacific Bank Full timeJob SummaryCentral Pacific Bank is seeking a highly motivated Digital Customer Experience Specialist to create world-class experiences for consumers. As a key member of our team, you will be responsible for enhancing online account sales and increasing support efficiencies by handling multiple support sessions.Key ResponsibilitiesCustomer Experience via...
-
Echocardiography Specialist
1 week ago
Honolulu, Hawaii, United States LRS Healthcare - Imaging Full timeJob Title: Echocardiography SpecialistLRS Healthcare - Imaging is seeking a skilled Echocardiography Specialist for a travel opportunity in Honolulu, Hawaii.Job Summary:We are looking for a highly motivated and experienced Echocardiography Specialist to join our team. As an Echocardiography Specialist, you will be responsible for performing echocardiograms...
Help Desk Specialist
3 months ago
If you are looking to continue your professional growth in the technical field, consider joining a well-established kama'aina company. The Help Desk Specialist will provide technical assistance and support to end-users with hardware, software, and network-related issues. You will report to the Senior Network Engineer and work closely with other members of the IT team to provide excellent support to end-users.
The ideal candidate will have at least 3 years of experience in IT support, strong problem-solving skills, and excellent communication abilities.
This is a full-time, in-house opening at our Honolulu headquarters, centrally located in the Kaka'ako neighborhood.
Hours
Full-time, Monday to Friday, 8:00am-5:00pm
Location
Honolulu, Oahu
Pay
$50,000 to $60,000 a year
Responsibilities
- Provide technical support to end-users via phone, email, or chat in a timely and professional manner.
- Diagnose and troubleshoot complex hardware, phone, and network-related issues for end-users.
- Document, support, and troubleshoot issues related to our phone system.
- Develop and implement solutions to technical problems to minimize downtime and improve end-user experience.
- Collaborate with other IT staff to identify and implement improvements to the IT infrastructure.
- Maintain accurate records of support requests and resolutions in a help desk ticketing system.
- Provide training and support to end-users on various software applications and systems.
- Ensure that all support requests are handled according to established needs and timeline.
- Continuously update technical knowledge and skills through training, research, and development.
- Assist with the development and maintenance of standard operating procedures (SOPs) and knowledge base articles.
- Escalate technical issues to the Senior Network Engineer or other appropriate IT staff as needed.
Qualifications
- Bachelor's degree in information technology, Computer Science or related field, or equivalent experience.
- Minimum 3 years of experience in IT support or related field.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Proficient in Windows operating systems, Microsoft Office Suite, and various software applications.
- Familiarity with remote support tools and software.
- Previous experience working with phone systems.
- Experience with help desk ticketing systems and reporting.
- Ability to work in a fast-paced, deadline-driven environment.
- Strong attention to detail and ability to follow standard operating procedures.