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Billing Specialist

2 months ago

Honolulu, Hawaii, United States AWP Safety Full time
Job Title: Billing Specialist

At AWP Safety, we are seeking a highly skilled Billing Specialist to join our team. As a key member of our customer relations department, you will be responsible for delivering exceptional service and contributing to our mission of protecting businesses, people, and time.

Key Responsibilities:

  • Enter high volumes of data into various systems timely and accurately for billing purposes
  • Make adjustments and handle billing discrepancies and rejections timely and accurately
  • Validate, verify, and compare contract agreements as needed
  • Provide excellent customer service and provide customers with a positive experience
  • Support the team in securing timely payments from customers
  • Act as a resource for other functions within AWP
  • Answer phones and respond to inquiries using a professional and courteous demeanor
  • Provide general office support and peer training as requested
  • Comply with all AWP policies, procedures, and safety requirements

Requirements:

  • High school diploma or GED required
  • 1 year of data entry or relevant experience preferred
  • Strong customer service skills
  • Basic knowledge of accounting principles and terminology; strong math skills
  • Excellent verbal and written communication
  • Intense focus on accuracy and attention to detail; organized
  • Problem-solving skills
  • Critical thinking skills
  • Demonstrate high degree of accuracy and attention to detail
  • Excellent organizational skills
  • Outgoing and assertive personality – not afraid to approach individuals
  • Proficiency with Microsoft Office Suite Products (Excel, Word)

Work Environment and Physical Demands:

  • Hours of operation are M-F, 8 a.m.- 5 p.m.
  • 40-hour work week
  • Primarily sedentary or working at a desk
  • Occasionally lift and move pounds
  • While performing duties of this job, the employee is regularly required to talk or hear
  • Proficient literacy
  • The employee frequently is required to stand, walk, or reach with hands and arms

Benefits:

  • Benefits-eligible 1st of the month following hire.
  • All traditional benefits are offered, including 3 medical plan options and 2 dental plan options, as well as additional benefits such as Legal and Identity Shield, Accident, and Critical Illness
  • Company paid 50k in basic life insurance.
  • Company paid LTD.
  • Health Savings and Flex Spending Accounts Available
  • 401(k)
  • Paid Time Off & Paid Holidays
  • AWP named one of America's Greatest Workplaces 2023 for Diversity
  • 44,000-48,000 DOE