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used parts sales

4 months ago

Salem, Oregon, United States Carter Machinery Full time
Carter Machinery

Location: Salem, VA 24153, USA
Category: Sales
Posted Date: May 28, 2024
Requisition_Number: USEDP004449
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)



Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Used Parts Sales representative in Salem, Virginia. The Used Parts Sales representative position is responsible for effectively selling used parts and service sales. Additional responsibilities include following through on leads from other team-members, negotiating appropriate prices from vendors, recommending solutions to customers, responding to all customer parts inquiries and properly processing parts orders in an inside/counter-sales environment. Will collaborate with other internal personnel, departments, and Carter stores to fully deliver solutions to customers. Seeking candidates with minimum of three years experience in a sales role in a service-related industry. Previous experience in the Heavy Equipment industry preferred.

Requirements for the Used Parts Sales representative position include:

  • Thorough understanding of machine Used Parts.
  • Excellent negotiation skills to achieve win-win.
  • Must be a self-starter.
  • Must have excellent customer service skills.
  • Must have strong problem-solving skills, with the ability to perform duties with a sense of urgency while maintaining accuracy in a fast-paced environment.
  • Technical aptitude.
  • Must be able to multi-task and have good organizational skills with the ability to prioritize competing demands.
  • Exceptional customer satisfaction skills and the ability to build solid relationships.
  • Must have excellent written, verbal, and telephone communication skills.
  • Must be able to understand and practice effective sales techniques.
  • Computer skills are required, including Microsoft products and other applications as needed; with ability to learn Caterpillar's "Dealer Business System" (DBS) and related rental software programs.
  • Must be able to work additional hours as needed to meet business and customer demands.
  • Promote a positive customer experience.
  • Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Used Parts Sales representative job, including frequently required to stand; walk; use hands to finger, handle, or feel and reach with hands and arms. Employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. As needed will be required to assemble Hydraulic Hoses as well as well as general parts warehousing functions. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

  • Health, dental and vision insurance.
  • Paid time off.
  • 401(k), $0.75 to $1.25 match up to 6%.
  • Life and disability insurance.
  • In-house training instructors/programs.
  • Tuition reimbursement.
  • Employee referral bonus program.
  • Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.



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