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Configuration Management Lead

2 months ago

Detroit, Michigan, United States Huntington National Bank Full time

Summary:The Configuration Management Lead's primary duty involves design work, specifically designing a tailored solution in order to meet a specific client request. This position frequently anticipates problems and analyzes ways to mitigate the risk, as well as articulate the business value and impact of advanced technical and non-technical information and understands when to escalate issues.

Duties and Responsibilities:

  • Provides effective production support including accurate problem identification, ticket documentation and customer/vendor dialogue.
  • Documents small-to medium-scale projects and delivers presentations with minimal supervision.
  • Dissects complex situations and refocuses on critical technology tasks.
  • Must have a high degree of technical expertise/professional mastery to recommend process improvements.
  • Is often consulted by peers and seen as the informal leader on tactical problems.
  • Provide Level 3/4 engineering support for the corporate enterprise network.
  • Verify hardware/software requirements, design and configure Local Area Network/Wide Area Network, Data Center Network and/or Voice Network Technologies.
  • Perform network equipment provisioning, equipment configuration, installation, monitoring and troubleshooting.
  • Supports network technologies and provides a high level of user support.
  • Maintains current professional and technical skills.
  • Keeps abreast of current and emerging technologies, how they integrate and drive value for Huntington​.
  • Performs other duties as assigned.

Basic Qualifications:

  • Bachelor's Degree
  • 7+ years of experience

Preferred Qualifications:

  • Advanced understanding of business technology drivers and their impact on architecture design
  • Advanced understanding of performance and monitoring
  • Proficient in more than one specific infrastructure technology
  • Advanced understanding of best practices and HNB policies
  • Advanced troubleshooting skills
  • Technical certifications as required, CCNP preferred.
  • Excellent communications skills (written and verbal) and ability to work both independently and in a group.
  • Ability to effectively multi-task and prioritize. Self-directed and accountable Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Yes

Workplace Type:

Huntington is an equal opportunity and affirmative action employer and is committed to providing equal employment opportunities for all regardless of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status, gender identity and expression, genetic information, or any other basis protected by local, state, or federal law.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position