VP, Strategic Accounts
1 month ago
Position Summary
The Vice President, Strategic Accounts is a crucial member of the Workhuman Client Management leadership team. Reporting to the SVP, Client Account Management, this role involves oversight of a team of Strategic Client Directors responsible for managing Workhuman's largest customer accounts from contract to renewal. The VP will set retention and growth strategies, build relationships with stakeholders, and ensure client needs are met.
Responsibilities
- Lead and manage a team of Strategic Client Directors to expand client relationships and drive investment in Workhuman offerings
- Develop high-performing teams and leaders through coaching and professional development
- Establish systems and processes for deep understanding of client needs and business drivers
- Collaborate with the team to identify and communicate portfolio activities
- Drive operational excellence and focus on continuous improvement
- Manage opportunity pipeline and supports negotiation efforts
- Foster C-level relationships with customers
- Contribute to executive experience strategy and cross-functional alignment
- Act as executive sponsor and maintain a culture of success, collaboration, and innovation
Qualifications
- 10+ years of sales management and revenue responsibility experience
- Proven track record of building and leading high-performing teams
- Experience guiding teams through transformational change
- Demonstrated success in key client relationships and SaaS product company
- Strong internal and external relationship-building skills
- Proactive and action-oriented mindset
- Knowledge of the HR ecosystem is a plus
About Workhuman
Workhuman's mission is to enhance humanity in the workplace through diversity, inclusion, and innovation. Our cloud-based applications help global brands connect culture to shared purpose, increasing employee engagement and productivity. We have received numerous awards for our workplace culture across EMEA and North America, and we are committed to creating an equal opportunity work environment.
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