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Senior Vice President of Financial Operations

2 months ago


Framingham, Massachusetts, United States Advocates Full time
Position Overview

The role is pivotal in overseeing the financial aspects of the Behavioral Health, Behavioral Health Residential, and Children's Service Lines.

As an integral member of both the finance and service line leadership teams, the Service Line Controller will assume a critical position in financial planning, analysis, and reporting for designated service lines within the organization. Reporting directly to the Chief Financial Officer, this individual will collaborate closely with the Senior Vice President of the service line(s), partnering with leadership to meet financial objectives and targets, while taking on substantial responsibility for revenue and operational expenditures.

This position will maintain a dual reporting structure to both the Senior Vice President of the service line(s) and the Chief Financial Officer, acting as a liaison between the service line and the corporate finance and business office.

Essential Qualifications

A Bachelor's Degree is required.

Key Responsibilities
  1. Collaborate with service line leadership to provide financial insights and support in achieving strategic fiscal goals.
  2. Act as a financial consultant, contributing to decision-making processes and offering insights into the financial ramifications of business initiatives.
  3. Work alongside colleagues in finance and business operations on organization-wide initiatives.
  4. Serve as a facilitator between finance and business operations teams and service line leadership.
  5. Design and implement financial models to assist in budgeting, forecasting, and long-term strategic planning for the service line.
  6. Evaluate financial and operational data, key performance indicators, and trends to deliver actionable insights and recommendations for enhancing business performance.
  7. Scrutinize payroll expenses to ensure alignment with budgeted revenue, flagging variances and alerting service line leaders to necessary corrective actions.
  8. Lead the annual budgeting process for the service line, collaborating with the Financial Planning & Analysis (FP&A) team to ensure alignment with corporate objectives.
  9. Ensure accurate loading of budgets and forecasts into the planning platform (Adaptive Planning) with relevant and reasonable business assumptions.
  10. Prepare timely financial forecasts, identifying risks and opportunities to facilitate effective decision-making.
  11. Ensure budgets and forecasts adhere to established targets.
  12. Compile and present monthly, quarterly, and annual financial statements for the service line, emphasizing key financial metrics, business drivers, and variances against budget and forecast, along with analytical commentary.
  13. Ensure compliance with accounting standards, company policies, and regulatory requirements.
  14. Prepare necessary accruals and journal entries related to service line expenses, with assistance from the general ledger accounting team.
  15. Monitor and assess cost structures, identifying opportunities for cost optimization and efficiency improvements.
  16. Collaborate with operational teams to implement cost control and revenue enhancement strategies while maintaining high-quality standards.
  17. Evaluate and manage financial risks associated with service line operations, implementing strategies to mitigate potential challenges.
  18. Stay updated on industry trends, market conditions, and regulatory changes that may affect financial performance.
  19. Work with organizational resources to ensure proposals, negotiation processes, and contract administration comply with company policies and legal requirements.
  20. Ensure contract pricing and revenue structures are optimized for funding, recommending adjustments when necessary to maximize revenue and leading contract negotiations with service leadership.
  21. In collaboration with service line leadership, the Information Systems team, and Facilities and Fleet Management, manage the capital plan for the service line.
  22. Depending on the scale of the service line, the Service Line Controller may oversee staff, including financial analysts or business analysts as deemed necessary.
  23. Supervise team members on assigned ad hoc projects as required.
  24. Participate actively in supervision and staff meetings.
  25. Ensure clients are treated with dignity and respect in accordance with Advocates' Human Rights policies.
  26. Adhere to all principles related to the Advocates Way.
  27. Perform all duties in accordance with the agency's policies and procedures.
  28. Strictly follow all agency Performance Standards.
Preferred Qualifications
  1. Bachelor's degree in Finance, Accounting, or a related field; an MBA, CPA, or other industry certification is advantageous.
  2. Demonstrated experience in financial planning, analysis, and control, with a minimum of 10 years in a similar capacity.
  3. Experience with third-party insurance billing is beneficial.
  4. Preferred candidates will have a demonstrated understanding of and competence in serving culturally diverse populations.
  5. Strong grasp of accounting principles and financial reporting.
  6. Excellent analytical and problem-solving abilities, with a keen attention to detail.
  7. Effective communication and interpersonal skills, with the capability to collaborate across departments.
  8. Proficient in financial modeling and data analysis tools.
  9. Familiarity with general ledger systems, budgeting and planning platforms, and Electronic Health Records.
  10. Must be able to perform each essential duty satisfactorily.

Advocates is dedicated to fostering a diverse and inclusive community where all individuals feel respected and valued. Advocates promotes a culture of inclusion that celebrates and encourages diversity across various dimensions, including race, ethnicity, gender identity, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.