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Senior Vice President of Financial Operations

2 months ago

Framingham, Massachusetts, United States Advocates Full time
Position Overview

The role focuses on supporting the Behavioral Health, Behavioral Health Residential, and Children's Service Lines.

As an integral member of both the finance and service line leadership teams, the Service Line Controller will assume a pivotal role in financial strategy, analysis, and reporting for designated service lines within the organization. Reporting directly to the Chief Financial Officer, this position will collaborate closely with the Senior Vice President of the respective service line(s), assisting in the achievement of financial objectives and targets, while holding substantial accountability for revenue generation and operational expenditures.

This position will maintain a dual reporting structure to both the Senior Vice President of the service line(s) and the Chief Financial Officer, acting as a conduit between the service line and the corporate finance and business office.

Educational Requirements

A Bachelor's Degree is required.

Key Responsibilities
  1. Collaborate closely with service line leadership to provide financial insights and support in meeting strategic fiscal goals.
  2. Act as a financial consultant, influencing decision-making processes and offering insights into the financial ramifications of business strategies.
  3. Engage with colleagues within the finance and business operations teams on organization-wide financial initiatives.
  4. Serve as a liaison between the finance and business operations teams and service line leadership.
  5. Design and implement financial models to facilitate budgeting, forecasting, and long-term strategic planning for the service line.
  6. Examine financial and operational data, key performance indicators, and trends to deliver actionable insights and recommendations for enhancing business performance.
  7. Oversee payroll expenses to ensure alignment with budgeted revenue, identifying variances and alerting service line leaders to necessary corrective actions.
  8. Lead the annual budgeting process for the service line, collaborating with the Financial Planning & Analysis (FP&A) team to ensure consistency with corporate objectives.
  9. Ensure accurate loading of budgets and forecasts into the planning platform (Adaptive Planning) with relevant and reasonable business assumptions.
  10. Generate precise and timely financial forecasts, identifying risks and opportunities to support informed decision-making.
  11. Ensure that budgets and forecasts adhere to established targets.
  12. Prepare and present monthly, quarterly, and annual financial statements for the service line, emphasizing key financial metrics, business drivers, and variances against budget and forecast, along with analytical commentary.
  13. Guarantee compliance with accounting standards, company policies, and regulatory requirements.
  14. Prepare necessary accruals and journal entries related to service line expenses, either directly or with assistance from the general ledger accounting team.
  15. Monitor and evaluate cost structures, identifying opportunities for cost efficiency and optimization.
  16. Work with operational teams to implement cost control and revenue enhancement strategies while maintaining high-quality standards.
  17. Assess and manage financial risks associated with the service line's operations, implementing strategies to mitigate potential challenges.
  18. Stay updated on industry trends, market conditions, and regulatory changes that may influence financial performance.
  19. Collaborate with organizational resources to ensure that proposals, negotiation processes, and contract administration comply with company policies and legal requirements.
  20. Ensure that contract pricing and revenue structures are optimized for funding, recommending adjustments as necessary to maximize revenue and leading contract negotiations with service leadership.
  21. In partnership with service line leadership, the Information Systems team, and Facilities and Fleet Management, oversee the capital planning for the service line.
  22. Depending on the scale of the service line, the Service Line Controller may supervise staff including financial analysts or business analysts as needed.
  23. Guide team members on assigned ad hoc projects as required.
  24. Participate actively in supervision and staff meetings.
  25. Ensure that clients are treated with dignity and respect in accordance with Advocates' Human Rights policies.
  26. Adhere to all principles related to the Advocates Way.
  27. Perform all duties in compliance with the agency's policies and procedures.
  28. Strictly follow all agency Performance Standards.
Qualifications
  1. A Bachelor's degree in Finance, Accounting, or a related field, or equivalent experience in a similar role; an MBA, CPA, or other industry certification is advantageous.
  2. Demonstrated experience in financial planning, analysis, and control, with a minimum of 10 years in a comparable position.
  3. Experience with third-party insurance billing is beneficial.
  4. Strong preference for candidates with a proven understanding of and competence in serving culturally diverse populations.
  5. Thorough understanding of accounting principles and financial reporting.
  6. Exceptional analytical and problem-solving skills, with a keen attention to detail.
  7. Effective communication and interpersonal skills, with the ability to collaborate across departments.
  8. Proficient in financial modeling and data analysis tools.
  9. Familiarity with general ledger systems, budgeting and planning platforms, and Electronic Health Records.
  10. Must be able to perform each essential duty satisfactorily.

Advocates is dedicated to fostering a diverse and inclusive community where all individuals feel respected and valued. Advocates promotes a culture of inclusion that celebrates and supports diversity across various dimensions, including race, ethnicity, gender identity, sexual orientation, age, national origin, socioeconomic status, religion, ability, culture, and experience.