Patient Access Associate 1- Full time- Evening shift

2 months ago


Alexandria, Virginia, United States tapwage Full time

The Patient Access Associate 1 is responsible for financial counseling and insurance verification, and notification to patients and/or guardians of financial responsibility.

Identifies and communicates payer authorizations and referral requirements as required.

Job Responsibilities

  • Works independently to complete assignments without close supervision; Improves inefficiencies and minimizes repetitive errors by changing/improving workflow processes; Uses a logical process to identify the cause of problems and develop appropriate solutions.
  • Selects an appropriate method of communication for audiences and adjusts communication style when needed.
  • Explains insurance benefits and patient liability by using appropriate communication methods/styles.
  • Applies knowledge of online payer verification systems to obtain and validate insurance information on a timely and accurate basis.
  • Coordinates with other departments to assist or transport patients/visitors requiring special attention/support; Interviews patients to secure and document required medical, financial, demographic and insurance information.
  • Educates and assists patients with the completion/submission of applications for alternative sources of payment for healthcare services including medical assistance programs, loans and grants.
  • Reports safety hazards/violations and takes appropriate action to protect the environment and guests until help arrives – if necessary.
  • Communicates scheduling changes to patients, staff, physicians and patient representatives in a timely and professional manner.
  • May perform additional duties as required.
Additional Requirements

Experience - 1 year of customer service or 1 year of experience in a medical setting. Or Associates degree in lieu of experience.

Education - High School diploma or equivalent.

We are Inova, Northern Virginia's leading nonprofit healthcare provider. Every day, our 24,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare.

Inova Health System is an Equal Opportunity/Affirmative Action employer.

All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.



  • Alexandria, Virginia, United States Inova Full time

    Job Title: Patient Access Associate 2As a key member of our patient access team at Inova, you will play a vital role in ensuring the smooth operation of our healthcare facility. Your responsibilities will include admitting and scheduling patients, conducting insurance verifications, and providing financial counseling to patients.Key Responsibilities:Customer...


  • Alexandria, Virginia, United States Inova Full time

    Job SummaryWe are seeking a dedicated and compassionate Registered Nurse to join our dynamic healthcare team at Inova Mount Vernon Hospital. As a Full-Time Registered Nurse, you will play a crucial role in providing exceptional patient care and support across various units within our hospital.Key ResponsibilitiesProvide Comprehensive Patient Care: Perform...


  • Alexandria, Virginia, United States Inova Full time

    Become a vital part of our innovative healthcare team. We are seeking a Patient Access Associate 3 to deliver exceptional service to our patients. Candidates should possess a minimum of 2 years of experience in healthcare patient access or revenue cycle management, along with a High School diploma or equivalent.Key ResponsibilitiesIdentify and report safety...


  • Alexandria, Virginia, United States Enterprise Medical Recruiting Full time

    OBGYN opening in near Alexandria, MNA Multi-Specialty Clinic that is seeking to add a BC/BE OBGYN. Physician will join 3 other physicians due to their growth in the company. Clinic performs an average of 700 births per year. Provider will be required to have 36 hours per week of contact with patients with limited evenings and weekends.Competitive SalaryShare...


  • Alexandria, Virginia, United States VISTA Staffing Solutions, Inc. Full time

    VISTA's Permanent Placement Division is representing an integrated delivery system seeking a BC/BE Ophthalmologist.Benefits of this permanent position include: Practice Benefits: Employed position Limited evenings and weekend call * 127-bed community-owned and locally-governed hospital Certified Level III Trauma Center, accreditation from the...


  • Alexandria, Virginia, United States Inova Full time

    Join Our Team as a Patient Registration Float Pool AssociateThe Patient Registration Float Pool Team is committed to providing outstanding customer service throughout Inova Health System by effectively identifying and addressing the needs of both customers and departments. As a crucial member of our team, you will deliver exceptional services to patients by...


  • Alexandria, Virginia, United States ServiceMaster Clean Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Janitorial Specialist to join our team at ServiceMaster Clean. As a key member of our operations team, you will be responsible for ensuring the cleanliness and maintenance of our facilities.Key Responsibilities:Perform all cleaning duties for facilities using provided ServiceMaster products,...


  • Alexandria, Virginia, United States SUPERVALU Full time

    Job Overview:We are seeking a highly motivated and customer-focused Part Time Sales Associate to join our team at SUPERVALU. As a Part Time Sales Associate, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Provide prompt and friendly...


  • Alexandria, Virginia, United States TeamHealth Full time

    Advance your career as a critical care intensivist physician on our critical care team at Rapides Regional Medical Center in Alexandria, Louisiana. This 328-bed features a 41-bed ICU hospital that serves as the primary critical care access hospital for a large radius of patients.We offer flexible blocked scheduling and you'll be working with a team of...


  • Alexandria, Virginia, United States Inova Health System Full time

    Job SummaryInova Health System is seeking a skilled Registered Nurse to join our team as a Medical Oncology Nurse Practitioner. This is a part-time day shift position on our award-winning Adult Medical Oncology Unit.Key ResponsibilitiesProvide comprehensive assessments and develop individualized plans of care for patients with various medical and oncology...


  • Alexandria, Virginia, United States Christus Health Full time

    Description Summary:CHRISTUS St. Frances Cabrini Cancer Center is seeking a full-time BC/BE Hematology/Oncology physician to join its well-established team. We currently have 1 Hem/Onc physician and 1 Rad/Onc on staff, as well as 3 NPs. We are CoC accredited. We have social workers, chemo, radiation, chemo education, lymphedema therapy and oncology research...


  • Alexandria, Virginia, United States Neighborhood Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Pharmacy Service Associate to join our team at Neighborhood Health. As a Pharmacy Service Associate, you will play a critical role in ensuring the smooth operation of medication pick-up for patients at our clinic contract pharmacy.Key ResponsibilitiesPrimary Functions: Ensure efficient and...


  • Alexandria, Virginia, United States Christus Health Full time

    Overview:The Phlebotomist is accountable for executing all responsibilities associated with specimen collection, receipt, and referrals in a healthcare setting.Key Responsibilities:• Adheres to the OneCHRISTUS Competencies, embodying the principles of Leadership in Self, Others, or Leaders.• Upholds the organization's philosophy and core values in all...


  • Alexandria, Virginia, United States CHRISTUS Health Full time

    Nursing Residency Program OverviewAt CHRISTUS Health, we are committed to providing a supportive and challenging environment for newly licensed registered nurses to develop their skills and confidence in providing high-quality patient care.Program DetailsComprehensive orientation and onboarding programStructured curriculum of progressive skill development...


  • Alexandria, Virginia, United States Comstock Companies Full time

    Flexible Security Associate - Part-TimeDepartment: ParkX Employment Type: Part Time Location: Various Locations Reporting To: Management Team Overview The Flexible Security Associate for ParkX Management is responsible for ensuring that the premises operate efficiently, securely, and provide a positive experience for residents, tenants, and visitors. The...


  • Alexandria, Virginia, United States Inova Full time

    Become a vital member of our innovative healthcare team. We are seeking a Patient Access Associate 3 to ensure exceptional service delivery to our patients. Candidates should possess a minimum of 2 years of experience in healthcare patient access or the revenue cycle, along with a High School diploma or equivalent qualification.Key ResponsibilitiesIdentify...


  • Alexandria, Virginia, United States Compass Group Careers Full time

    Job SummarySummary: Coordinates and monitors Patient Transportation services activities through timely, accurate dispatch and management of customer transportation requests.Key Responsibilities:Provides quality customer service to customers by providing one-on-one attention to detail.Understands and applies knowledge of basic patient transport concepts,...


  • Alexandria, Virginia, United States Compass Group, North America Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Housekeeping Professional to join our team at Compass Group, North America. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities, providing exceptional customer service, and contributing to a positive and...


  • Alexandria, Virginia, United States Crothall Services Group, Inc. Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Housekeeping Associate to join our team at Crothall Services Group, Inc. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our facilities, providing exceptional customer service, and contributing to a safe and healthy...

  • Patient Care RN

    1 week ago


    Alexandria, Virginia, United States Inova Full time

    About Inova Alexandria Hospital: Inova Alexandria Hospital is a 318-bed community healthcare facility recognized nationally for its excellence in medical services. We are committed to providing comprehensive healthcare solutions for all age groups, ensuring we meet the evolving needs of our community. Unit Overview: The Intermediate Care Unit (IMCU) offers a...