Evening/Night Patient Registration Team Member

2 weeks ago


Alexandria, Virginia, United States Inova Full time

Join Our Team as a Patient Registration Float Pool Associate

The Patient Registration Float Pool Team is committed to providing outstanding customer service throughout Inova Health System by effectively identifying and addressing the needs of both customers and departments. As a crucial member of our team, you will deliver exceptional services to patients by stepping in to fill roles across various clinical departments.

Key Responsibilities

  • Assist with scheduling functions, including tasks such as verifying and submitting insurance information.
  • Collaborate with other departments and team members to resolve admission-related issues.
  • Communicate insurance benefits and patient responsibilities clearly and effectively.
  • Identify and relay payroll authorization and referral prerequisites.
  • Manage assigned work queues efficiently to correct errors in a timely manner.
  • Perform additional tasks as required.

Qualifications

Experience - A minimum of 2 years in healthcare patient access or customer service roles.

Education - High School diploma or equivalent.

About Inova

Inova is the leading nonprofit healthcare provider in Northern Virginia, employing over 24,000 team members who deliver exceptional healthcare services to our communities every day. Our dedication to safety, quality, and patient experience has established us as a national leader in healthcare. At Inova, we provide state-of-the-art facilities and numerous opportunities for professional development. We are committed to fostering a more compassionate future in healthcare. Become part of our team and contribute to a meaningful mission.

Inova Health System is an Equal Opportunity/Affirmative Action employer. We celebrate diversity and inclusivity, considering all qualified candidates without regard to various characteristics protected by law.



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