Healthcare Access Specialist 3

2 weeks ago


Alexandria, Virginia, United States Inova Full time

Become a vital member of our innovative healthcare team. We are seeking a Patient Access Associate 3 to ensure exceptional service delivery to our patients. Candidates should possess a minimum of 2 years of experience in healthcare patient access or the revenue cycle, along with a High School diploma or equivalent qualification.

Key Responsibilities

  • Identify and report safety concerns to maintain a secure environment for all.
  • Engage in constructive feedback exchanges to foster a collaborative atmosphere.
  • Clearly articulate insurance benefits and patient financial responsibilities.
  • Assist with scheduling tasks and perform essential pre-service functions.
  • Handle customer inquiries and complaints with professionalism.
  • Collaborate to resolve admission-related challenges.
  • Recognize and communicate necessary referral processes.
  • Deliver precise and efficient work outcomes.
  • Undertake additional responsibilities as required.

Qualifications

Experience: A minimum of 2 years in healthcare patient access or revenue cycle roles.

Education: High School diploma or equivalent.



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