Access Services Associate 3

1 week ago


Alexandria, Virginia, United States Inova Full time

Become a vital part of our innovative healthcare team. We are seeking a Patient Access Associate 3 to deliver exceptional service to our patients. Candidates should possess a minimum of 2 years of experience in healthcare patient access or revenue cycle management, along with a High School diploma or equivalent.

Key Responsibilities

  • Identify and report safety concerns, taking necessary actions to ensure guest safety.
  • Provide constructive feedback and receive it in a professional manner.
  • Clearly articulate insurance benefits and patient financial responsibilities.
  • Assist with scheduling and perform pre-service tasks efficiently.
  • Handle customer complaints with professionalism and empathy.
  • Collaborate with team members to resolve admission challenges.
  • Communicate referral requirements effectively.
  • Ensure accuracy and efficiency in all tasks performed.
  • Complete additional responsibilities as assigned.

Qualifications

Experience: Minimum of 2 years in healthcare patient access or revenue cycle.

Education: High School diploma or equivalent.



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