Access Services Associate 3
1 week ago
Become a vital part of our innovative healthcare team. We are seeking a Patient Access Associate 3 to deliver exceptional service to our patients. Candidates should possess a minimum of 2 years of experience in healthcare patient access or revenue cycle management, along with a High School diploma or equivalent.
Key Responsibilities
- Identify and report safety concerns, taking necessary actions to ensure guest safety.
- Provide constructive feedback and receive it in a professional manner.
- Clearly articulate insurance benefits and patient financial responsibilities.
- Assist with scheduling and perform pre-service tasks efficiently.
- Handle customer complaints with professionalism and empathy.
- Collaborate with team members to resolve admission challenges.
- Communicate referral requirements effectively.
- Ensure accuracy and efficiency in all tasks performed.
- Complete additional responsibilities as assigned.
Qualifications
Experience: Minimum of 2 years in healthcare patient access or revenue cycle.
Education: High School diploma or equivalent.
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