Lead Quality Control
2 months ago
About Us
Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry's largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 96-year legacy in event management as well as new technologies to deliver moments that matter.
Summary
The Lead Quality Control has daily oversight of an Event Tech warehouse team responsible for the maintenance of required equipment for the purpose of flawless execution of events. This role will be responsible for the operational excellence of a small warehouse team working to provide technical excellence of rental equipment. This position requires strong people leadership, communication, and technical skills.
This position will support our Audio Visual and Event Technology team. The position follows an in-person schedule working full-time in-office and/or show-site based out of Orlando, FL.
Essential Duties & Responsibilities
- Daily oversight of quality control and technical service staff
- Daily oversight and participation of physical checks of rental equipment to ensure cosmetic and functional excellence
- Daily oversight and participation of the intake of equipment and prioritize the staging of outbound equipment
- Daily oversight and participation of the qualification and processing of inbound damaged equipment
- Oversee a small stock of repair parts, accessories and ancillaries required to return equipment to a rentable state
- Collaborate and accelerate innovations in QC tooling, practices and execution
- Assist in training/development of warehouse staff
- Ensure sound safety and risk policies and procedures through assigned areas
- Perform regular quality audits to ensure operational excellence
- Provide recommendations on Capital Expenditure and planning
- Promote teamwork and communication between all warehouse operations
- Assists other departments as needed
- Performs other duties as assigned
Education & Experience
- High School Diploma or equivalency
- Minimum 2 years of related experience within event production and/or warehouse operations
What We Offer
Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.
- Medical, Dental, Vision Insurance
- Tuition Reimbursement
- Paid Parental Leave
- Life, Accident and Disability
- Retirement with Company Match
- Paid Time Off
Diversity Commitment
At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.
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