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Quality Assurance Manager

2 months ago

Orlando, Florida, United States Tri-Tech Electronics, Inc. Full time
Job Summary

We are seeking a highly skilled Quality Supervisor to join our team at Tri-Tech Electronics, Inc. The successful candidate will be responsible for overseeing the Quality Department, ensuring that quality assurance and control systems are effectively established and maintained to guarantee the highest product safety and quality levels.

Key Responsibilities
  • Quality Assurance: Define and specify standards, methods, procedures, testing, and product reliability.
  • Product Quality: Ensure products meet high safety, quality, productivity, and efficiency standards.
  • Leadership: Lead and develop individuals, processes, and systems to maintain these standards.
  • Audit and Compliance: Lead, implement, and conduct audits on inspection work instructions, processes, and procedures.
Essential Job Duties and Responsibilities
  • Audit Activities: Generate and conduct audits on inspection work instructions, processes, and procedures.
  • Liaison Roles: Liaise for first article inspections, source inspections, Designated Quality Representative (DQR), and customer reviews.
  • RMA Investigations: Investigate incoming Return Material Authorization (RMA) requests and determine disposition.
  • Non-Conformance Communication: Investigate and communicate nonconformances to manufacturing and upper management through weekly Material Review Board (MRB) informational meetings.
  • Corrective and Preventative Actions: Investigate and initiate corrective and preventative actions internally and externally.
  • AS9100 QMS Oversight: Oversee the AS9100 Quality Management System to ensure product standards are maintained.
  • Collaboration: Work with visual inspection/test teams to ensure conformance to customer specifications and procedures.
  • Data Analysis: Conduct data analysis for statistical process control and root cause analysis.
  • Process Improvement: Identify and correct problems and inefficiencies in the department's processes, materials, equipment, or skills as required.
  • Team Environment: Create an environment that promotes excellent performance and positive morale.
  • Employee Management: Hire, discipline, and terminate employees as required and per company policy.
Qualifications
  • Education: Bachelor's degree in quality, engineering, or related fields.
  • Professional Experience: 4+ years' experience in quality, engineering, or related manufacturing fields.
  • Supervisory Experience: Previous experience with management/supervision of others.
  • Employee Development: Ability to develop, coach, and motivate employees based on their strengths and discretion.
  • Skills and Abilities:
  • Problem-Solving: Effective problem-solving skills with logical thinking, initiative, assessment, and solution implementation.
  • Self-Motivation: Self-motivated with a results-driven approach
  • Attention to Detail: High accuracy, thoroughness, and attention to detail.
  • Communication Skills: Excellent verbal and written communication skills.
  • ISO-9000 and AS9100 Knowledge: Working knowledge of ISO-9000 and AS9100; experience is a plus.
  • Certifications: CSTE, IPC-A-610, and J-STD-001 Certification preferred.
  • SPC Methodology: Knowledge of Statistical Process Control (SPC) methodology.
  • Blueprints and Specifications: Ability to read and understand blueprints and specifications.
  • Process Design and Management: Ability to conceptualize, design, implement, manage, and sustain critical processes.
  • MS Office Proficiency: MS Office, specifically MS Excel, Word, and MS Outlook.