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Program Specialist, Commercial Data Integrations
2 months ago
- Full Time
About the Job
The Program Specialist, Commercial Data Integrations is an important team member of the Commercial Programs team working with Customer Success and EMR Implementation managers to ensure a smooth customer onboarding and experience.
Key Responsibilities
- Drive utilization and integration of Electronic Medical Record ordering of Foundation Medicine's suite of assays.
- Work with Customer Success Program managers or Implementations Program managers to shepherd clients through enhancement updates, ensuring they align with client requirements and industry standards.
- Collaborate with cross-functional teams, including developers, QA, and support staff, to achieve project goals.
- Develop and maintain detailed project plans, outlining tasks, timelines, and resource requirements.
- Ensure effective communication with clients, addressing their concerns, and providing regular project updates.
- Monitor project progress, identify potential risks, and implement mitigation strategies.
- Facilitate training sessions for hospital staff on new EMR features and updates.
- Act as a liaison between clients and internal teams, fostering strong relationships.
- Evaluate and improve existing project management processes for increased efficiency.
- Conduct post-implementation reviews to gather feedback and identify areas for continuous improvement.
Qualifications:
Basic Qualifications:
- Bachelor's Degree
- 2+ years of experience in Project Management
- Healthcare IT experience – Customer Support, Project Management, Account Management
Preferred Qualifications:
- Familiarity with major healthcare EMRs such as Epic, Cerner, OncoEMR, etc
- Familiarity with lab and radiology workflows including compendium management
- Knowledge of process optimization preferred.
- Strong written and verbal communications skills
#LI-Remote
About Foundation Medicine
Confidence, or the belief that we need to check every box before applying for a job, can sometimes hold us back from going after a role that inspires us. At Foundation Medicine there's no such thing as the 'perfect' applicant, and our company is a place where every employee can make an impact and continue to grow whatever background they may have or path they may have taken. So, as long as you meet the basic qualifications for a role, please apply if you see a position that would make you excited to come into Foundation Medicine every day and help us transform cancer care.
Foundation Medicine is proud to be an Equal Opportunity and Affirmative Action employer and considers all qualified applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, gender identity, ancestry, age, or national origin. Further, qualified applicants will not be discriminated against on the basis of disability or protected veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also FMI's EEO Statement and EEO is the Law and Supplement. If you have a disability or special need that requires accommodation, please let us know by completing this form. (EOE/AAP Employer)
To all recruitment agencies: Foundation Medicine does not accept agency resumes. Please do not forward resumes to our jobs alias, Foundation Medicine employees or any other organization location. Foundation Medicine is not responsible for any fees related to unsolicited resumes.
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