Lead Commercial Infrastructure Specialist

2 weeks ago


Boston, Massachusetts, United States SOPHiA GENETICS Full time

At SOPHiA GENETICS, we are committed to transforming decision-making in healthcare through a data-centric approach. Our innovative SOPHiA DDM platform integrates genomics, radiomics, clinical, and various data types to empower healthcare professionals and patients globally in combating cancer and rare diseases. We are currently seeking a Lead Commercial Infrastructure Specialist to enhance our team.

As a Lead Commercial Infrastructure Specialist, you will be instrumental in developing and sustaining our platform infrastructure, ensuring it aligns with business needs and optimizes user engagement. Your role will involve cross-departmental collaboration to establish a strategic platform roadmap, prioritize enhancements, and facilitate effective communication of updates to all stakeholders.

Your Contributions:

  • Formulate a comprehensive platform roadmap by crafting cross-functional user narratives and establishing priorities that emphasize outstanding user experience.
  • Manage the dissemination of all platform modifications to end users and stakeholders.
  • Coordinate User Acceptance Testing (UAT) and collaborate with Centers of Excellence (COEs) to ensure requirements are effectively translated into scalable solutions.
  • Adopt best practices, guidelines, custom configurations, and automations to enhance data integrity.
  • Conduct proactive system maintenance, including security assessments, health evaluations, and environment oversight.
  • Facilitate SFDC Reporting, Business Intelligence, and Analytics by creating custom fields, managing objects, and overseeing reporting-related configuration adjustments.
  • Enhance and maintain documentation and training resources for the support team and business users.

Qualifications:

Your Expertise:

  • 2-4 years of experience in a technical or business role related to SFDC.
  • 1+ years of experience in project management.
  • SFDC Trailblazer certification is preferred.
  • Ability to train end users and key stakeholders effectively.
  • A proactive mindset towards platform improvements.
  • Experience in data governance and technical documentation.
  • Capability to manage project deliverables alongside Sales support inquiries.

What We Offer:

Join an organization where patient-centricity drives every decision and action, as we pursue exponential growth.

  • A flexible, welcoming, and international work environment that fosters collaboration.
  • An inspiring company mission that merges science and technology to significantly impact the lives of patients facing serious illnesses.
  • A rapidly growing organization with ample opportunities for personal and professional development.
  • A challenging technical environment that leverages modern technologies, including cloud computing, Big Data, DevOps, and machine learning.

Application Process:

We invite you to submit your CV along with any relevant supporting documents. Please ensure that all resumes are submitted in English for optimal review.



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