![Cognizant](https://securemedia.newjobs.com/clu/xcog/xcognizantx/JobLogo.gif)
Sales and Customer Service Representative
1 month ago
Sales Customer Service Representative – Winston Salem, NC.
- · Position available in Winston Salem, NC.
- · Hybrid schedule.
Cognizant is looking to add Sales and Customer Service Representatives to support the daily operations of a team in one of our retail accounts. The person in this role can turn calls into a positive experience by using our best call guidelines, demonstrating a robust critical thinking and analytical skills to find the best options for our customers.
Duties & Responsibilities
• Offers Sales and Sales Support interactions from Customers and Sales Associates (phone and email) such as general inquiries, feedback, or incidents
• Uses computerized system for tracking, information gathering, and/or troubleshooting.
• Answers basic inquiries and resolves basic problems.
• Document issues and identifies appropriate actions to resolve inquires including those related to, but not limited to, order entry, order modification, customer billing and payments, pricing, reporting, and customer facing applications.
• Actively re-directs incoming callers to self-service options
• Performs proactive outbound follow-up communications, as necessary
Basic Qualifications
• Must have a High School Diploma or equivalent
• Must have basic computer knowledge, including typing
• Comfortable talking on the phone to customers
• Previous sales or customer service experience
• Ability to resolve routine problems and questions independently.
• Ability to pay close attention to details and use time effectively.
• Excellent oral and written communication skills with good vocabulary, proper grammar, and the ability to independently compose routine written communications.
Preferred Qualifications
• Previous call center experience
• Bi-lingual positions in either Spanish or French are available.
Technical Requirements
• Basic computer proficiency and experience with Microsoft Office Suite (Word and Excel)
• Must be able to pass an assessment that tests computer skills, cognitive skills, and typing speed.
Working with Cognizant offers a very nice benefit program. Aside from an excellent compensation package, we offer excellent benefits such as insurance (available from day 1 of employment), great work-life balance, 401k with matching component, employee stock purchase program, and many other benefits
Cognizant will only consider applicants for this position who are legally authorized to work in the United States without requiring company sponsorship now or at any time in the future.
-
Customer Service Sales Representative
3 days ago
Winston-Salem, North Carolina, United States LifeLearn Animal Health Full timeJob TitleSales AssociateCompany OverviewLifeLearn Animal Health stands at the forefront of delivering tailored online solutions for veterinary practices, enhancing operational efficiency and client engagement. Our suite of innovative tools, including WebDVM, ClientEd, Sofie, PetNurse, and ALLYDVM, empowers veterinary professionals to provide exceptional...
-
Insurance Sales and Service Representative
1 week ago
Winston-Salem, North Carolina, United States Ben Creamer State Farm Full timePosition OverviewAre you ready for a new opportunity?Our locally operated State Farm agency is seeking a dedicated individual for an Insurance Sales and Service Representative role.Key Responsibilities:Assist clients with their insurance needs and inquiries.Provide exceptional customer service and support.Engage with clients over the phone in a professional...
-
Retail Sales Representative
1 month ago
Winston-Salem, North Carolina, United States Advantage Solutions Full timeRetail Sales Representative Winston-Salem, NC 27023 Minimum Maximum Are you a people person, persuasive, positive and confident? If so, we're now hiring Retail Sales Representatives and looking for people like you We're a sales-based team seeking sharp, creative people who are comfortable calling on customers in your assigned territory, speaking with...
-
Insurance Sales Representative
1 week ago
Winston-Salem, North Carolina, United States Tara Wustner - State Farm Agent Full timeJob OverviewPOSITION SUMMARY:Tara Wustner - State Farm Agent is on the lookout for a compassionate and qualified individual to fill the role of Insurance Sales Representative - State Farm Agent Team Member. As a dedicated professional, you will promote exceptional Life and Health insurance solutions tailored to meet the needs of clients and their families....
-
Insurance Sales Representative
1 week ago
Winston-Salem, North Carolina, United States The Masters Agency, Inc. Full timeWe are currently seeking qualified candidates for the role of Insurance Sales Representative at The Masters Agency, Inc. This position offers a competitive compensation package that includes a base salary along with commissions and bonuses, as well as comprehensive benefits such as health and dental insurance. Experienced Licensed Agents typically earn...
-
Customer Service Representative
8 hours ago
Winston-Salem, North Carolina, United States Domino's Franchise Full timeJob OverviewDomino's Franchise is seeking a skilled and friendly individual to join our team as a Delivery Driver. As a key member of our operations team, you will be responsible for delivering our products to customers in a timely and efficient manner.Key ResponsibilitiesOperate a company vehicle to deliver products to customersProvide exceptional customer...
-
Automotive Sales Representative
5 hours ago
Winston-Salem, North Carolina, United States Battleground Kia Full timeJob OverviewBattleground Kia is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCustomer EngagementGreet and guide customers as they arrive on the lot, ensuring a seamless and...
-
Vehicle Sales Representative
1 week ago
Winston-Salem, North Carolina, United States Battleground Kia Full timeJoin the Battleground Kia TeamAt Battleground Kia, we pride ourselves on our commitment to outstanding customer service and value. We are seeking motivated individuals who are passionate, friendly, and focused on providing an exceptional experience for our clients. If you are eager to thrive in a dynamic and rewarding environment, we would love to connect...
-
Sales and Service Associate
1 week ago
Winston-Salem, North Carolina, United States LifeLearn Animal Health Full timeJob TitleSales AssociateCompany OverviewLifeLearn Animal Health is a premier provider of tailored online solutions designed for veterinary practices, dedicated to enhancing operational efficiency and client satisfaction. Our innovative offerings, including WebDVM, ClientEd, Sofie, PetNurse, and ALLYDVM, empower veterinary professionals to deliver exceptional...
-
Licensed Insurance Sales Representative
1 week ago
Winston-Salem, North Carolina, United States The Masters Agency, Inc. Full timeWe are currently seeking applications for the role of Insurance Sales Consultant at The Masters Agency, Inc. This position offers a competitive compensation package that includes a base salary, commissions, bonuses, and comprehensive benefits such as health and dental insurance. Experienced Licensed Agents typically earn between $45,000 and $55,000 annually,...
-
Advertising Sales Representative
1 week ago
Winston-Salem, North Carolina, United States Mediabistro Full timeCompany Overview: Mediabistro is a prominent organization in the media industry, dedicated to delivering innovative advertising solutions. We are currently seeking a motivated Account Executive to join our talented team.Position Summary: The ideal candidate will have a robust enthusiasm for sales, particularly in the advertising sector. This role involves...
-
Customer Service Representative
1 week ago
Winston-Salem, North Carolina, United States Danielle Waller - State Farm Agent Full timePosition OverviewAre you a personable and service-oriented individual? If you thrive in a public-facing role and enjoy assisting customers, a position with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and...
-
Customer Service Representative
1 week ago
Winston-Salem, North Carolina, United States Danielle Waller - State Farm Agent Full timePosition OverviewAre you a friendly and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and maintain customer...
-
Customer Service Representative
3 days ago
Winston-Salem, North Carolina, United States Danielle Waller - State Farm Agent Full timePosition OverviewAre you a friendly and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.Key ResponsibilitiesBuild and maintain customer...
-
Account Sales Manager CPI
3 weeks ago
Winston-Salem, North Carolina, United States Rotork Full timeJob DescriptionThe Sales Manager reports to the Business Development Manager and is responsible for all sales related activities for Rotork Fairchild products. The position will be based in Winston-Salem and territory will be determined based on market knowledge and experience. The position is responsible for developing and maintaining customer relationships...
-
Sales Account Manager
1 week ago
Winston-Salem, North Carolina, United States Mediabistro Full timeCompany Overview: Mediabistro is a prominent player in the media landscape, dedicated to providing innovative advertising solutions and fostering strong client relationships.Position Summary: We are seeking a motivated Account Executive to join our vibrant sales team. This role is ideal for individuals who are passionate about advertising sales, skilled in...
-
Customer Experience Specialist
2 hours ago
Winston-Salem, North Carolina, United States Best Buy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Sales Specialist to join our team at Best Buy. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and driving sales growth in our computers department.Key ResponsibilitiesCustomer Engagement: Engage with customers to...
-
Winston-Salem, North Carolina, United States Fuel Fitness Holdings LLC Full timePosition OverviewWelcome to Fuel Fitness Holdings LLC!As a Front Desk Coordinator, you will serve as the welcoming face of our establishment, playing a crucial role in shaping the atmosphere and energy of our fitness center.Your interactions will create lasting impressions for both our existing members and prospective clients.What We Offer:Competitive...
-
Retail Customer Engagement Specialist
1 week ago
Winston-Salem, North Carolina, United States LifeLearn Animal Health Full timeJob TitleSales AssociateCompany OverviewLifeLearn Animal Health stands at the forefront of providing tailored online solutions for veterinary practices, enhancing operational efficiency and client satisfaction. Our innovative offerings, including WebDVM, ClientEd, Sofie, PetNurse, and ALLYDVM, empower veterinary professionals to deliver exceptional services...
-
District Director of Sales, NC
1 month ago
Winston-Salem, North Carolina, United States BROOKDALE SENIOR LIVING Full timeOverview Come Lead a winning team of sales managers in our Greensboro/Durham Markets. Sales is the gateway to serve our residents, which makes lives better including your own To be considered, must have prior recent multi-site senior living sales experience. Voted by Newsweek in 2024 as one of America's Greatest Workplaces for Diversity If you want to...