Customer Service Representative

1 week ago


WinstonSalem, North Carolina, United States Danielle Waller - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Utilize a customer-centric, needs-based approach to inform clients about insurance alternatives.
  • Generate leads, coordinate appointments, assess customer requirements, and promote suitable products and services.
What We Offer
  • Competitive hourly wage plus commission and bonuses.
  • 401k plan with a 3% employer match.
  • Paid time off including vacation and personal/sick days.
  • Flexible working hours.
  • Annual paid day off for your birthday.
  • Opportunities for professional growth and advancement within the agency.
  • Potential hiring bonus.
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs.
  • Strong communication skills, both written and verbal.
  • People-oriented with a focus on customer satisfaction.
  • Attention to detail.
  • Proactive approach to problem-solving.
  • Ability to learn and utilize computer systems effectively.
  • Capability to work collaboratively in a team setting.

If you possess the drive to excel and envision yourself in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the interview process.

This role is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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