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Customer Service Representative

2 months ago

WinstonSalem, North Carolina, United States Danielle Waller - State Farm Agent Full time
Position Overview

Are you a friendly and customer-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Utilize a customer-centric, needs-based assessment approach to inform clients about insurance choices.
  • Generate leads, arrange meetings, ascertain customer requirements, and promote suitable products and services.
What We Offer
  • Hourly compensation along with commission and bonuses.
  • 401k plan with a 3% employer match.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours.
  • Paid day off for your birthday each year.
  • Opportunities for professional growth and advancement within the agency.
  • Potential hiring bonus.
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs.
  • Strong communication skills, encompassing written, verbal, and listening abilities.
  • People-oriented with a focus on customer satisfaction.
  • Detail-oriented with a proactive approach to problem-solving.
  • Able to learn and adapt to various computer functions.
  • Capability to work collaboratively within a team environment.

If you possess the drive to excel and envision yourself in this role, we encourage you to consider this opportunity.

This position is affiliated with a State Farm independent contractor agent, not directly with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff, and their employees are not considered employees of State Farm.