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Customer Service Representative

2 months ago

WinstonSalem, North Carolina, United States Danielle Waller - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented individual? If you thrive in a public-facing role and enjoy assisting customers, a position with a State Farm independent contractor agent could be an excellent fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Build and maintain customer relationships, ensuring follow-up as necessary.
  • Utilize a customer-centric, needs-based approach to inform clients about various insurance solutions.
  • Generate leads, arrange meetings, assess customer requirements, and promote suitable products and services.
What We Offer
  • Competitive hourly wage with commission and bonus opportunities.
  • 401k plan with a 3% employer match.
  • Paid time off, including vacation and personal/sick days.
  • Flexible working hours.
  • Annual paid day off for your birthday.
  • Opportunities for professional growth and advancement within the agency.
  • Potential hiring bonus.
Qualifications
  • Genuine interest in marketing products and services tailored to customer needs.
  • Strong communication skills, including written, verbal, and listening abilities.
  • People-oriented with a focus on customer satisfaction.
  • Detail-oriented and proactive in addressing challenges.
  • Able to learn and navigate computer systems effectively.
  • Capable of collaborating within a team environment.

If you possess the drive to excel and envision yourself in this role, we encourage you to explore this opportunity further. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any relevant licensing requirements and training programs. State Farm agents operate as independent contractors who hire their own staff, and their employees are not considered employees of State Farm.