Senior Director, Student Engagement

Job Profile Summary

Under limited direction, this position is responsible for providing leadership and oversight for college-wide student engagement initiatives in collaboration with college and community stakeholders, including, but not limited to Campus Student Life Offices, Student Veteran Engagement, Commencement Ceremonies, and student activities and leadership. This position plays an integral role in assisting in the fulfillment of the College's strategic plan, including increasing student retention and success.

The Senior Director, Student Engagement will maintain professional and effective working relationships with colleagues and community stakeholders to ensure consistent engagement and programming throughout the college. Performs related duties as assigned.

Minimum Education:

• Master's degree.
• An equivalent combination of education and experience considered.

Minimum Experience/Training:

• Eight or more years in general business or professional related experience in student activities, student organizations, or student services including five years in management and three years in post-secondary or higher education.
• Demonstrated experience in creating effective marketing strategies for district programs and events.

Essential Functions:

• Daily - 20%: Provides leadership and direction for programs and services that support students in their academic pursuits, campus life, and civic and social responsibilities. Responsibilities include overseeing event programming leadership development, student government, intramural sports, wellness education, student organizations, and online engagement, and ID card operations.
• Semester Basis - 10%: Directs the college-wide production of Broward College commencement ceremonies by providing the vision, leadership, and direction across the college, including, but not limited to: Student Services, Student Life, Office of the President, Marketing, The Foundation, The Alumni Association, Facilities, and the Registrar's Office. Oversees the selection and contracting of venue, production requirements with contracted vendor, lead the development of program, communication with students, faculty, and staff, on-site supervision of event, and coordination with Broward College internal and external partners associated with graduation.
• Daily - 10%: Develops and delivers robust student engagement opportunities for student veterans. Collaborates with internal Broward College offices such as Financial Aid, Student Life, Student Services and other departments as required to identify current student veterans to provide support and opportunities for student veterans to learn about the services and resources afforded to them based upon their veteran's status to help ensure their needs are being met both in and out of the classroom.
• Daily - 10%: Provides oversight of the Esports program to include facilitating tournaments for the Broward College community, as well as participating in state and national tournaments; recruiting students for the formation of teams, ensuring fair and equal opportunities for student participation; and overseeing all logistics related to students participating in tournaments both on and off campus.
• Monthly - 10%: Serves as the liaison to the President's Office and Community Partnership & Institutional Events department as it pertains to planning and implementation of presidential student engagement opportunities and participation in community and signature institutional events. Responsible for the marketing and promotion of all college-wide presidential student engagement events and will manage the allocated budget for these programs. Supervises students participating in events and responsible for all logistics related to their participation (travel, meals, etc.) as necessary.
• Other, as Needed - 5%: Assists Vice President, Student Services in the strategic planning of short and long-range program goals and operating procedures for the department in alignment with those of the College. Conducts ongoing student engagement activities and service assessment and evaluation.
• Daily - 10%: Responsible for people management of the area, including recommendation of staffing, hiring, termination and discipline, setting performance standards and evaluating staff. Collaborates with faculty and other stakeholders to produce co-curricular programming that supports and augments student learning.
• Annually - 5%: Responsible for planning, managing, and maintaining budget for department. Oversees and processes all requisitions, PCARD transactions, and Minute Traq submissions.
• Daily - 5%: Provides effective leadership and guidance for the training of students relating to Title IX/Sexual Harassment/Assault prevention. Conforms programs and ensures adherence to federal Title IX and Violence Against Woman Act stipulations.
• Other, as Needed - 5%: Provides reports, documentation, and related materials pertaining to Student Services, Student Life, Veterans, and student engagement initiatives. Collaborates with department in the formulation of Institutional Planning and Effectiveness goals and assessment. Reviews findings and makes recommendations for improvement to the Vice President, Student Services.
• Daily - 5%: Represents the department at internal and external meetings, such as campus and college committees. Remains current of latest trends, practices, and student engagement opportunities.
• Other, as Needed - 5%: Performs related duties as assigned.

Knowledge, Skills, and Abilities:

• Knowledge of cutting edge trends in student engagement, student code of conduct and public relations procedures, and college student development theories.
• Strong commitment to and demonstrated skills for working with a diverse student population and offering diverse and inclusive campus activities.
• In-depth understanding of student success and the importance of creating an experience for students that integrates academic learning, leadership development, and co-curricular engagement.
• Models inclusive excellence through specific actions that support the College's diversity goals in the recruitment, hiring, and retention of talented and diverse faculty and staff.
• In-depth knowledge and expertise in all aspects of own and related areas of the College, and pertinent interdependencies.
• General understanding of the external environment and how it affects academia in general and Broward in particular, including political, legal, environmental, educational, financial and social influences.
• Strong knowledge of College structure, policies and practices, and the impact on own area.
• Proven expertise in planning and executing operational plans, managing projects and/or programs, budgeting and cost control.
• Strong managerial and team building skills and demonstrated ability to motivate and empower direct and indirect reports to achieve area priorities.
• Ability to diagnose, plan and manage resource requirements for own area, including staffing, budgets, equipment, etc.
• Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc.
• Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment.
• Strong negotiation skills and ability to reach mutual points of agreement and benefit among peers and colleagues.

Competencies:

Leadership & Results Orientation
Inspires and generates enthusiasm and commitment for the vision, mission and core values of the College. Promotes employee growth and development through professional, technical, and academic programs and services. Makes effective decisions and produces results through strategic planning and development, implementation and evaluation of programs and policies. Sets goals and priorities that maximize the use of resources available to consistently deliver results; compares work performance and outcomes against standards to achieve quality results; holds self and others accountable for achieving results and achieving a standard of excellence.

Teamwork & Collaboration
Promotes quality teams through the effective use of the organization's performance management system (e.g. establishes performance standards, appraises staff accomplishments using developed standards, and takes action to reward and counsel as appropriate). Embraces and employs the diversity of individuals, cultures, values, ideas and communication styles in the achievement of common goals.

Continuous Improvement & Quality Service Orientation
Anticipates, identifies, diagnoses and consults on potential or actual problem areas relating to program implementation and divisional goal achievement. Fosters an environment of respect, dignity, and compassion that affirms and empowers all of its members (students, faculty, staff, outside organizations, others you provide service to) while striving for the highest ethical standards and social responsibility.

Innovation and Creativity
Successfully implements creative ideas to move the organization, processes, and systems forward. Introduces new concepts, models, practices and services that serve to improve the College value in the community.

Resource Management & Technology
Develops and implements the most emergent technologies for the unit utilizing methods and strategies that create environments that are flexible and responsive to the needs of local and national trends and the College's mission. Plans, organizes and manages resources to bring about the successful completion of specific project goals and objectives. Ensures the effective use of college resources, implements fiscally sound practices and environmentally sustainable initiatives.