Sales Gallery Operations Specialist

2 weeks ago


New York, New York, United States Hilton Grand Vacations Full time

At Hilton Grand Vacations, we take pride in creating unforgettable experiences and fostering a positive influence in our industry and communities. Our dedicated Team Members are the cornerstone of our success, driven by their enthusiasm, commitment, and talent.

Key Responsibilities:

As a Sales Gallery Operations Specialist, you will play a vital role in our dynamic and supportive environment, where exceptional training and benefits await you. Your responsibilities will include:

  • Monitoring daily attendance and training participation.
  • Organizing and updating the daily rotations for Sales Executives, including any special assignments as needed.
  • Welcoming guests and owners for their sales presentations and accurately assigning Sales Executives with the correct codes.
  • Managing incoming phone calls and directing them to the appropriate departments.
  • Conducting inventory checks and maintaining stock levels of kitchen supplies, including food, beverages, and cleaning materials.
  • Assisting with the reconciliation of extra premiums across all departments on a nightly basis.
  • Processing Taxi/Uber reimbursements for guests and owners.
  • Coordinating transportation logistics for guests and owners attending presentations.
  • Executing reasonable requests from management that align with team capabilities.
Qualifications:
  • High school diploma or equivalent.
  • Flexibility to work evenings, weekends, and holidays as required.
  • Prior experience in customer service roles.
  • Professional demeanor and appearance.
We are committed to fostering an inclusive workplace and are proud to be an equal opportunity employer. We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We ensure that individuals with disabilities receive reasonable accommodations to participate in the job application or interview process, perform essential job functions, and enjoy other employment benefits. Please reach out to us for accommodation requests.

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