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Distribution Fulfillment Manager

4 months ago

McAllen, Texas, United States Spherion Full time
Are you an experienced leader in 3PL e-commerce with a passion for excellence in B2B and B2C operations? Do you thrive on the production floor, ensuring smooth operations and superior customer service? We are seeking a dynamic Distribution Fulfillment Manager to lead a team of up to 150 employees. You'll be responsible for overseeing warehouse operations, managing inventory, and meeting client demands with efficiency and precision. If you have expertise in WMS, strong problem-solving skills, and a commitment to safety and quality, we want to hear from you

Responsibilities:
The Distribution Fulfillment Manager will oversee all aspects of warehouse operations, acting as a business owner for their designated area. This includes total management of the square footage under their responsibility, order fulfillment, and distribution. The role requires providing leadership to employees, ensuring flawless performance and results, executing functional business plans, and contributing to the development of operational strategies throughout the supply chain. The manager will maintain effective and efficient service to customers with a focus on quality, productivity, safety, loss prevention, employee relations, and financial results.

Working hours: 7:00 AM - 7:00 PM (Various Shifts Available)

Skills:
Ensure employees and managers receive necessary safety training and consistently work safely; develop and implement safety programs to reduce accidents and injuries.
Adhere to quality systems and good business practices.
Administer the operational system, resources, and procedures.
Coordinate priorities with other business units to manage resources.
Lead by example, embracing company culture and program initiatives.
Develop and implement job descriptions and playbooks to attract top talent.
Oversee onboarding for new staff, guaranteeing proper training.
Set and monitor goals for employees.
Manage performance, including feedback, goal review, work compass, and succession planning.
Ensure standard operating procedures (SOP) are in place and followed.
Develop and maintain operational business plans, including customer and company requirements, labor hours, equipment, and facility costs.
Guarantee necessary resources and monitor metrics, addressing root causes of deviations.
Ensure customer success by meeting SLA's and addressing complaints and requests promptly.
Manage financial aspects, ensuring costs, quality, and delivery commitments are met.
Lead all phases of site operations, including inventory management, quality control, value-added services, maintenance, receiving, picking, packing, shipping, and billing.
Conduct financial analysis of the operational budget and aggressively manage expenses.
Forecast resources and track company progress towards key performance indicators (KPIs).
Oversee internal workflows and organizational development, directing all staff-related activities.
Prepare for peak season and manage volume according to business unit seasonality.
Collaborate with customers and transportation representatives to evaluate and promote services.
Improve productivity through efficient scheduling and adherence to SOPs.
Apply problem-solving methodologies (A3 or 8D).
Review operating reports and resolve operational and maintenance problems to minimize costs and prevent delays.
Coordinate with clients and senior staff to identify and implement continuous improvement opportunities to reduce costs and improve quality.

Education:
No Degree Required

Experience:
4-7 years

Qualifications:
3PL or E-commerce/Distribution: 3-5 years
Operations in a high-volume facility: 2-5 years
Supply Chain: 3-5 years
Management experience with change management and lean principles: 2 years
Manufacturing process and product development, value-added services, engineering,

Spherion has helped thousands of people just like you find work happiness Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including health, and an incentive and recognition program (all benefits are based on eligibility).

key responsibilities

The Distribution Fulfillment Manager will oversee all aspects of warehouse operations, acting as a business owner for their designated area. This includes total management of the square footage under their responsibility, order fulfillment, and distribution. The role requires providing leadership to employees, ensuring flawless performance and results, executing functional business plans, and contributing to the development of operational strategies throughout the supply chain. The manager will maintain effective and efficient service to customers with a focus on quality, productivity, safety, loss prevention, employee relations, and financial results.

experience

4-7 years

skills

Ensure employees and managers receive necessary safety training and consistently work safely; develop and implement safety programs to reduce accidents and injuries.Adhere to quality systems and good business practices.Administer the operational system, resources, and procedures.Coordinate priorities with other business units to manage resources.Lead by example, embracing company culture and program initiatives.Develop and implement job descriptions and playbooks to attract top talent.Oversee onboarding for new staff, guaranteeing proper training.Set and monitor goals for employees.Manage performance, including feedback, goal review, work compass, and succession planning.Ensure standard operating procedures (SOP) are in place and followed.Develop and maintain operational business plans, including customer and company requirements, labor hours, equipment, and facility costs.Guarantee necessary resources and monitor metrics, addressing root causes of deviations.Ensure customer success by meeting SLA's and addressing complaints and requests promptly.Manage financial aspects, ensuring costs, quality, and delivery commitments are met.Lead all phases of site operations, including inventory management, quality control, value-added services, maintenance, receiving, picking, packing, shipping, and billing.Conduct financial analysis of the operational budget and aggressively manage expenses.Forecast resources and track company progress towards key performance indicators (KPIs).Oversee internal workflows and organizational development, directing all staff-related activities.Prepare for peak season and manage volume according to business unit seasonality.Collaborate with customers and transportation representatives to evaluate and promote services.Improve productivity through efficient scheduling and adherence to SOPs.Apply problem-solving methodologies (A3 or 8D).Review operating reports and resolve operational and maintenance problems to minimize costs and prevent delays.Coordinate with clients and senior staff to identify and implement continuous improvement opportunities to reduce costs and improve quality.

qualifications

3PL or E-commerce/Distribution: 3-5 yearsOperations in a high-volume facility: 2-5 yearsSupply Chain: 3-5 yearsManagement experience with change management and lean principles: 2 yearsManufacturing process and product development, value-added services, engineering, procurement or sourcing, work cells: 2 years

education

No Degree Required