Mgr, Revenue Operations

1 month ago

Miami, Florida, United States Royal Caribbean International Full time

Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.

The Royal Caribbean Group has an exciting career opportunity for a full time Manager, Revenue Operations reporting to the Director, Revenue Management.

This position will work on-site in Miami, Florida

Position Summary:

The manager will play an essential role to the Revenue Operations team to explore cost savings and new revenue generating opportunities, review existing processes for automation or improvement and is integral in developing brand policies. The manager will be responsible for pulling data, suggesting change and driving it forward within revenue management and with our business partners. This person will be overseeing a team of 10 highly motivated individuals, instrumental in their growth within Revenue.

Essential Duties and Responsibilities:

  • Responsible for identifying opportunities to drive and improve revenue through new and existing initiatives
  • Work with management to identify and develop initiatives including Good Will, Special Faring and Option Code best practices for the organization
  • Responsible for developing strategies and efficiencies to then present to Management
  • Once there is agreement on the strategy, the Manager will be responsible for developing an implementation plan and working with the product teams to execute and as needed, working with Hotel Ops, IT, Sales and International teams to drive change forward
  • Own the development of strategies to achieve revenue targets in excess of $2B in annual net ticket revenue
  • Accountable for developing an implementation plan, executing and create reporting to monitor success of such strategies while being able to identify shortfalls and adjust strategy accordingly in a timely manner
  • Develops analysis and creates actionable plans to drive change forward
  • This individual is responsible for the development and communication of process improvement and reporting on success
  • Collaborate with various Revenue Management teams on processes that could be automated.
  • Collaborate with the promotions team for areas of opportunity
  • Assist in brand audits
  • Lead a team of 10 reports to coach, mentor and develop best practices and collaboration within in the team
  • Ensure cross team collaboration mindset is instituted and followed through with timelines and goals
  • Performs other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.

Financial Responsibilities:

  • Responsible for developing strategies to achieve revenue targets in excess of $2B in annual net ticket revenue
  • Responsible for leading initiatives maximizing other ancillary revenues

Qualifications, Knowledge and Skills:

  • Bachelor's degree (BA) from four-year college or university required with focus in quantitative discipline preferred
  • Master of Business Administration (MBA) or master's degree (MA) strongly preferred
  • Four to six years related experience in financial / business analysis or related field required
  • Familiarization with revenue management concepts and tools preferred
  • Demonstrated experience in project management
  • Demonstrated aptitude for problem solving and problem identification
  • Ability to collect, analyze, and interpret revenue performance data
  • Ability to structure logically quantitative analysis of complex issues
  • Ability to operate in cross functional environment
  • Ability to manage, coach and develop direct reports
  • Excellent interpersonal skills, and demonstrated ability to work independently and use proper judgment
  • Willingness to accept immediate product and project responsibility
  • Strong written and verbal communication and presentations skills
  • Ability to work in global environment
  • Outstanding organizational skills and attention to detail is absolutely required
  • Competency of computer systems and applications is essential, with an emphasis on the ability to access and manipulate data from a variety of sources
  • Strong SQL, Excel, Power point and Hyperion and basic Colonial/AS400 is required
  • Ability to manage multiple projects and responsibilities at once and operate in a team environment
  • Demonstrated knowledge of Revenue Management and micro-economics is preferred

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon

It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.

#LH-CH1

  • Mgr, Onboard Revenue RCI

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary:Responsible for profitable revenue generation of...

  • Analyst, Onboard Revenue Operations

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    The Revenue Operations Analyst will play a crucial role in optimizing and streamlining revenue operations processes within our cruise line business. This position will be responsible for supporting the onboard teams with scheduling, recruitment and personnel support. They will further own the relationships with vendors for the Amenity programs and...

  • Retail & Revenue Operations Manager

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary:The Onboard Revenue Manager - Revenue Partners and...

  • Revenue Operations Manager

    2 months ago

    Miami, Florida, United States Cintoo Full time

    Who we are:Cintoo is a fast-growing scale-up developing a SaaS platform at the convergence of Reality Capture and Digital Twins. We are searching for flexible go-getters who welcome the challenge of meeting the needs of a fast-growing business. Cintoo improves the performance and efficiency with a complete cloud-based, collaborative Scan & BIM platform to...

  • Revenue Strategy Analyst

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.The Royal Caribbean Group has an exciting career opportunity for a...

  • Mgr, Regional Account

    1 month ago

    Miami, Florida, United States Schenker, Inc. Full time

    Position Description Summary: Responsible for managing complex account relationships for the organization's multinational or large regional customers. Ensure excellent customer service, operational efficiencies and communications are maintained to achieve revenue and profit goals. Principal Accountabilities (The following is intended to describe the general...

  • Revenue Management Analyst

    4 weeks ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.The Royal Caribbean Group's Revenue Management Team has an...

  • Sr Analyst, Revenue Strategy

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation and benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Royal Caribbean is looking for a Senior Analyst to join its...

  • Director of Revenue Management

    2 weeks ago

    Miami, Florida, United States Moxy South Beach Full time

    OverviewOpportunity:Director of Revenue ManagementDevelop room sales and distribution strategies and coordinate revenue management processes and procedures maximizing revenue for a group of hotels.Potential Career PathRegional Director of Revenue Management Vice President of Revenue ManagementEssential Job FunctionsControl room rates and availability in...

  • Chief Revenue Officer

    2 months ago

    Miami, Florida, United States ExecThread Full time

    The Company is seeking a Chief Revenue Officer (CRO) to lead the sales growth strategy for one of its portfolio businesses in the SaaS sector. The successful candidate will be responsible for restructuring the sales organization to target up-market clients and enhance cross-selling, as well as developing and executing a target account-based marketing and...

  • Lead, Onboard Revenue Commercial

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary: This position is responsible for leading the...

  • Area Director of Revenue Management

    2 weeks ago

    Miami, Florida, United States HHM Hotels - Florida Region Full time

    OverviewOpportunity: Area Director of Revenue ManagementDevelop room sales and distribution strategies and coordinate revenue management processes and procedures maximizing revenue for a group of hotels.Your Growth PathRegional Director of Revenue Management Vice President of Revenue ManagementYour FocusesControl room rates and availability in accordance...

  • QTC Revenue Recognition Specialist

    18 hours ago

    Miami, Florida, United States Slalom Full time

    Team CollaborationIn our Salesforce division, we are committed to assisting our clients in crafting outstanding customer experiences and becoming key players in their transformation journeys. Our core values emphasize building a diverse and inclusive workforce, as we believe that team members who celebrate their uniqueness can develop innovative solutions...

  • QTC Revenue Recognition Specialist

    6 days ago

    Miami, Florida, United States Slalom Full time

    Team CollaborationAt Slalom, we are committed to enhancing customer experiences and guiding our clients through their transformation journeys. Our diverse and inclusive workforce is essential to our values, as we believe that embracing individuality fosters innovative solutions that resonate with a wider audience. Our team comprises experts in customer...

  • Sr Mgr, Casino Marketing

    1 month ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.Position Summary:Senior Project Manager, Casino Marketing plays a...

  • Revenue Optimization Specialist

    6 days ago

    Miami Beach, Florida, United States Grand Beach Suites Hotel Full time

    Job OverviewPosition: Revenue AnalystDepartment: Sales & MarketingRole SummaryThe Revenue Analyst is accountable for driving revenue performance for Grand Beach Suites Hotel. This role focuses on generating revenue-producing opportunities to achieve the financial objectives of our establishment. Responsibilities include managing distribution channels and...

  • Project Lead, Revenue Management Development

    4 weeks ago

    Miami, Florida, United States Royal Caribbean International Full time

    Journey with us Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world. The Royal Caribbean Group's Finance - Revenue Planning has an...

  • Cerner Revenue Cycle System Analyst

    1 month ago

    Miami, Florida, United States Nicklaus Children's Health System Full time

    Description Job Summary Supports the business solutions within the Revenue Cycle Front-End portfolio. Primary focus in Cerner Scheduling and secondary focuses within team are Cerner Registration and Cerner Charge Services. Assesses, plans, develops, designs, implements, enhances, maintains, and supports these solutions using a variety of...

  • Revenue Cycle Business Analyst, Full-Time, Days

    1 month ago

    Miami, Florida, United States Jackson Health Full time

    Department: Jackson Memorial Hospital - Revenue Cycle ManagementAddress: 1611 NW 12th Ave., Miami, Florida 33136Shift: Full-Time, DaysWhy Jackson:Jackson Memorial Hospital is the flagship hospital for Jackson Health System and it has been a beacon of medical excellence and community care for more than a century. Throughout its rich and storied history,...

  • Revenue Cycle Analyst

    4 weeks ago

    Miami, Florida, United States UOMUOMUS Full time

    Current Employees:If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet.The Central Business Office is seeking a Revenue Cycle Analyst will...