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Clinical Specialist

4 months ago

Charlotte, North Carolina, United States Boston Scientific Full time

Additional Location(s): N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we'll give you the opportunity to harness all that's within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we'll help you in advancing your skills and career. Here, you'll be supported in progressing – whatever your ambitions.

About the Role:

The Clinical Specialist position requires someone with a strong clinical aptitude that can work in a team environment to support Territory Managers by covering Prosthetic Urology procedures in the Operating Room and Physician Clinics. In addition, he/she must build relationships and gain the trust of key physicians and operating room staff.

Your Responsibilities will include:

  • Serve as primary resource for clinical support in the areas of case coverage, basic troubleshooting, specialty product usage and customer training.
  • Attend cases in customer accounts and advise physicians on clinical attributes / techniques associated with our products.
  • Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms.
  • Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel to develop optimal solutions.
  • Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
  • Fully support the Quality Policy by building quality into all aspects of and by maintaining compliance to all quality requirements

What we're looking for:

Minimum Qualifications

  • Bachelor's Degree preferred or Nursing Degree
  • Outside sales experience preferred
  • Patient care experience preferred (medical technician, medical assistant, nurse, nurse assistant, physical or occupational therapist or assistant, assisted living care provider)
  • Attitude & Enthusiasm: Must have a positive, "can do" attitude.
  • Communication: Be able to communicate clearly and effectively.
  • Dependability/Perseverance: always willing to go the extra mile to complete projects on schedule.
  • Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals. Counted on to achieve objectives and be flexible to take on other tasks when required.
  • Judgment: Be able to make sound judgments and escalate when in doubt.
  • Planning/Scheduling: Handle multiple projects and priorities in order to meet required deadlines. Ability to plan ahead and foresee company needs.
  • Professionalism: adhere to a high level of professionalism by demonstrating ethical behavior.
  • Teamwork: work with others in contributing to the overall success of the company.

Requisition ID: 581308

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn't just business, it's personal. And if you're a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you

At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all. By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer.

Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § , Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company's policies or protocols change with regard to COVID-19 vaccination.