Community Associate

4 weeks ago

Minneapolis, Minnesota, United States Regus Management Group, LLC Full time


Community Associate

121 Washington Ave. N

2nd Floor

55401 Minneapolis

The world of work is commutes, flexibility, and convenience are the minimum standards employees want when it comes to how they want to work

At IWG, we are leading the way. We've built the world's largest workspace network so that our customers can work from wherever, and however, they want... in over 120 countries across the globe

Join us and help us bring more freedom to people and businesses, while expanding our network. You'll be able to enjoy a great work life balance and competitive benefits, while growing your career path along the way.

The opportunity

As a Community Associate, you'll work closely with new and existing customers across a myriad of industries, working to create and maintain your own community within your center, where you will help take care of all the administrative and support needs for your that your customers can focus on running their business.

A typical day at IWG

You arrive a few minutes before your center opens to make sure everything is ready and check there's nothing the cleaners have missed.

Customers arrive all throughout the morning. One asks you for a changed WiFi code. Another wants to know if his important package has arrived. A woman needs directions to her meeting room... and can you help her set up the projector and show her where to find a great cup of coffee. You're off to help her get set-up, as soon as you connect the incoming call to another customer. You may sure that all of the services are properly charged, so that invoices are accurate.

It's time for a quick coffee break, relax and enjoy a few minutes to yourself.

The mail arrives. You sort through it while dealing with a whole host of other customer requests, remembering to email the customer from earlier to let him know his package is waiting for him in his mailbox. And that's lunch.

A new wave of customers arrive throughout the afternoon. You help a customer with printing and another with their invoice. A customer in a team room say it's too hot in their office, no problem you are on it and open a ticket in our service portal.

You've earned yourself another quick coffee break, relax and enjoy a few minutes to yourself.

Early afternoon, you sit down with the Community Manager to discuss the organization of next week's networking event in your center. You plan and write the e-invites to customers, then create, print and put-up posters on the noticeboards around the center. To your excitement, the Community Manager is coming around the corner with a prospect (someone interested in joining the IWG community), you share a few details about what makes this space so amazing for your customers and encourage them to join the network soon so they can participate in next week's networking event - then you head back to finish putting up your posters.

The day is coming to a close. Time to gently ask the large group in meeting room 3 to start wrapping up. You direct them to the nice restaurant you know around the corner, so they can grab a bite and continue their discussion. You ensure everything's nice and tidy, it's time to head home.

About you

We're looking for someone who knows how to manage multiple tasks while providing customers with the best possible service. You also need to be:

  • A good communicator, with the ability to build strong professional relationships and empathize with people's needs (Ideally 1+ years of customer service experience)
  • Happy taking ownership of problems and finding ways to solve them
  • Positive, enthusiastic, and able to adapt to fast-changing situations
  • Experience and confidence using MS Office and other basic IT equipment
  • Legally eligible to work in the Country you are applying within and at least 18 years old

What we offer

On top of a competitive total compensation package, you'll enjoy:

  • Work life balance (no standard nights/weekends)
  • Generous paid time off plans (sick and vacation)
  • 11 Paid Company Holidays per calendar year (in addition to your PTO accrual)
  • Competitive 401K Program, with a Company match
  • Affordable and comprehensive health care for all full-time team members (and some plan options for part-timers as well)
  • A quarterly bonus plan program, plus an hourly rate of $17.62
  • A bright and inspiring work environment
  • Training and development opportunities aligned with great career path opportunities
  • A professional workplace community (business casual attire required)

Documents

  • Notice of Affirmative Action Policy Statement -
  • Physical Requirements for Regus Field
  • USA Community Associate job description 4.docx


"Regus is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination or harassment in employment based on your actual or perceived: ancestry, age, color, disability (physical and mental, including HIV and AIDS, genetic information, gender (including gender identity or expression), marital status, medical condition, genetic characteristics, cancer or a record or history of cancer, military or veteran status, national origin (includes language use restrictions), race, religion (includes religious dress and grooming practices, sex (includes pregnancy, childbirth, breastfeeding and/or related medical conditions), sexual orientation or any other consideration protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any Team Member, including supervisors and co-workers.

"

  • Community Associate

    4 weeks ago

    Minneapolis, Minnesota, United States Regus Management Group, LLC Full time

    Community AssociateThe company is a global leader in providing flexible workspace solutions in over 120 countries worldwide. Join a team that is dedicated to bringing freedom to individuals and businesses while expanding their network.Job Description:Work closely with new and existing customers from various industriesCreate and maintain a community within...

  • Associate Communications Specialist

    1 month ago

    Minneapolis, Minnesota, United States Metropolitan Council Full time

    WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website.We are committed to supporting a diverse workforce that reflects...

  • Associate Community Account Executive

    2 months ago

    Minneapolis, Minnesota, United States National Diversity Network Full time

    Associate Community Account Executive - French SpeakingUS-MN-MinneapolisJob ID: Type: Regular# of Openings: 1Category: SalesSPS Commerce, IncOverview Hiring for August 2024 The French Bilingual Associate Community Account Executive contacts Retail Industry leads generated by an internal sales group to maximize the opportunity of our retailer partner programs...

  • Associate Community Account Executive

    2 months ago

    Minneapolis, Minnesota, United States SPS Commerce Full time

    Description** Hiring for August 2024 **The French Bilingual Associate Community Account Executive contacts Retail Industry leads generated by an internal sales group to maximize the opportunity of our retailer partner programs while providing real-time updates as part of an account team by leading and driving new potential sales, cross-selling, and...

  • Consulting Associate, Communications Specialist

    3 weeks ago

    Minneapolis, Minnesota, United States ERM Environmental Resources Management Full time

    ERM is seeking a Communications Specialist in our Minneapolis, Minnesota office to provide support on client projects and general communications-related administrative support to the Strategic Communications and Stakeholder Engagement team. This position will focus on project-related support, including the management of stakeholder and public comment...

  • Receptionist and Community Liaison

    7 days ago

    Minneapolis, Minnesota, United States Insight Global Full time

    POSITION SUMMARY:The role of the receptionist is pivotal, operating under the guidance of the On-Site Manager and the Corporate Association Manager. This position serves as the professional representative of the association and the management firm. Responsibilities include fostering a sense of community within the association, maintaining professional...

  • Community Operations Manager

    2 days ago

    Minneapolis, Minnesota, United States Sherman Associates Full time

    Job OverviewJoin our dedicated team at Sherman Associates as a Property Manager and contribute to our mission of enhancing community living. In this role, you will oversee the management of residential properties, ensuring a harmonious living environment for all residents.Key Responsibilities:Take full responsibility for the assigned properties, acting as...

  • Community Safety Officer

    7 days ago

    Minneapolis, Minnesota, United States Sherman Associates Full time

    Position Overview Community Safety Officer Join our team at Sherman Associates, where we prioritize the safety and well-being of our residents. We are looking for dedicated individuals to serve as Community Safety Officers, ensuring a secure environment for our community members. Compensation: Starting Pay: $20.00 per hour + Comprehensive Benefits Work...

  • Therapeutic Communication Specialist

    7 days ago

    Minneapolis, Minnesota, United States Sunbelt Staffing Full time

    Job OverviewWe are seeking a dedicated Therapeutic Communication Specialist to become a part of our educational team. This role is ideal for professionals with a minimum of 1+ years of experience in speech therapy.Position Details:Part-time commitment of 2.5 days per week (flexible scheduling available)Work with a diverse caseload of 20-30 studentsFocus on...

  • Pediatric Communication Specialist

    7 days ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    Position Overview:We are seeking a dedicated Pediatric Communication Specialist to join our dynamic outpatient team, focusing on delivering exceptional services to young patients aged 18 months to 6 years who are experiencing developmental challenges in speech and language.About Hennepin County Medical Center:Hennepin County Medical Center is a comprehensive...

  • Internal Communications Coordinator

    7 days ago

    Minneapolis, Minnesota, United States Best Buy Full time

    Position OverviewAs an Internal Communications Coordinator, you will play a pivotal role in facilitating the planning, creation, and dissemination of corporate communications at Best Buy. This position is designed to ensure that innovative and effective messaging is delivered through various channels, enabling employees to comprehend and embrace the...

  • Graduate Community Planner

    2 months ago

    Minneapolis, Minnesota, United States National Diversity Network Full time

    WSB & Associates, Inc. dba WSBForge ahead with WSB. WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We've inspired each other to discover thoughtful and creative solutions that look beyond the needs of today to the opportunities of...

  • Community-Based Internship

    3 weeks ago

    Minneapolis, Minnesota, United States Associated Clinic of Psychology Full time

    Position: Community-Based Internship - Master's LevelLocation: Minneapolis, MNJob Id: 1750# of Openings: 1With a 44 year history, the Associated Clinic of Psychology (ACP) is known throughout the Twin Cities as a leader in preventing, diagnosing, and treating mental health issues. Our commitment to clients is to provide a comprehensive array of mental...

  • Community Engagement Specialist

    7 days ago

    Minneapolis, Minnesota, United States Metropolitan Council Full time

    Position Title: Community Engagement SpecialistSalary: $59.84 HourlyJob Type: Full-TimeRemote Employment: Flexible/HybridDivision: Metro TransitDepartment: OutreachAbout Us:The Metropolitan Council serves as the regional government for the Twin Cities metropolitan area, focusing on long-term planning and providing essential services such as transportation,...

  • Employee Communications Specialist

    4 weeks ago

    Minneapolis, Minnesota, United States Best Buy Full time

    As an Employee Communications Specialist, you'll be responsible for supporting the planning, development, and delivery of enterprise communications at Best Buy. This role ensures effective and creative communication through content gathering, key message development and deadline management - all in an effort to shape the internal story for the company and...

  • Community Outreach Coordinator

    4 weeks ago

    Minneapolis, Minnesota, United States Metropolitan Council Full time

    WHO WE ARE We are the Metropolitan Council, the regional government for the seven-county Twin Cities metropolitan area. We plan 30 years ahead for the future of the metropolitan area and provide regional transportation, wastewater, and housing services. More information about us on our website. We are committed to supporting a diverse workforce that...

  • Community Support Specialist

    7 days ago

    Minneapolis, Minnesota, United States Hennepin County, MN Full time

    Salary: $45, $66,252.53 Annually Location: Hennepin County Job Type: Full-time Department: Human Services and Public Health Division: Economic Supports General Description The Economic Supports division within Human Services and Public Health is looking to hire multiple Community Support Specialists. We seek individuals who possess exceptional customer...

  • Community Pharmacy Specialist

    7 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Position OverviewAre you an experienced pharmacist with a background in community pharmacy?Fairview Health Services is seeking a dedicated professional to enhance our pharmacy operations.This role is a temporary engagement requiring a commitment of 90 days.Under the guidance of the Pharmacist-in-Charge, the Retail Pharmacist will play a crucial role in...

  • Community Pharmacy Specialist

    2 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Position OverviewAre you an experienced pharmacist with a background in community pharmacy?Fairview Health Services is seeking a dedicated professional to contribute to our pharmacy operations.This role is a temporary position requiring a commitment of 90 days.Under the supervision of the Pharmacist-in-Charge, the Retail Pharmacist plays a crucial role in...

  • Community Care Coordinator

    2 months ago

    Minneapolis, Minnesota, United States Hanger Clinic Full time

    Community Care CoordinatorJob ID # Positions1Job LocationUS-MN-MinneapolisTelecommuteLocation-Specific PositionFT/PTFull-TimeCategorySales | Marketing | CommunicationsWhy Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P...