Product Strategy and Operations Manager

2 months ago

Lehi, Utah, United States DigiCert Full time

Who we are

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by the major ecommerce brands, the world's largest companies, the major cloud providers, entire country financial systems, entire internets of things and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.


ROLE OVERVIEW

As a Product Strategy & Operations Manager at DigiCert, you will play a pivotal role in driving strategic and operational initiatives within the Product organization and across DigiCert. Reporting to the VP of Product Strategy & Operations, you will help shape and drive initiatives across Go-To-Market (GTM), New Product Introduction (NPI), Product Led Growth (PLG), M&A, and more to deliver on DigiCert's growth, efficiency, and profitability goals.

ABOUT YOU

The ideal candidate brings a broad skillset from management consulting, corporate/BU strategy, or business planning roles in B2B technology/SaaS. Domain knowledge of security, cloud, and IoT highly desired. You have a successful track record of taking strategic and operational initiatives from concept to outcomes while demonstrating thought leadership, influence, and cross-functional scale across Product Management, Engineering/CTO, Marketing, Sales, Finance, etc.

You are a strategic, out of the box thinker and a leader; you have often elevated existing capabilities or created new ones. You are a doer who rolls up sleeves and navigates problems and challenges with resourcefulness and tenacity. You have a deep appreciation of DigiCert's strategic goals and the ability to translate them into a portfolio of product centric initiatives to deliver short-term and long-term value.

WHAT YOU WILL DO

  • Create an operating framework and drive execution to enhance NPI readiness across PM, Content, UX, Eng, and SRE. Additionally, ensure GTM readiness across sales, marketing, support, partner, and related teams for successful product launch and adoption
  • Plan and orchestrate seamless product transitions, migrations, and end-of-life (EOL) processes as needed in the context of NPIs
  • Define and drive focused GTM initiatives to accelerate adoption and growth of strategic products, bundles, or solutions. Partner with GTM teams to create/refine messaging, playbooks, motions, offers, programs, and processes to maximize field readiness and velocity
  • Create and implement innovative strategies to accelerate Product-Led-Growth (PLG) by integrating insights from product telemetry, UX, e-commerce, and digital as well as offline/external sources
  • Enable best-in-class portfolio and P&L management in partnership with Finance and Sales via robust allocations, discounting governance, forecasting, and PM ownership
  • Manage strategic programs and forums such as the Customer Advisory Board (CAB), Product Roadshows, and Industry/Technology Summits; feed insights back and ensure integration into relevant functions and teams
  • Refine or define the Product organization's processes, templates, dashboards, and operating cadence to improve efficiency and effectiveness
  • Establish visibility, accountability, and control across all of the above through KPIs/metrics, analytics, insights, and governance

WHAT YOU WILL HAVE

  • Minimum 8 years of experience in a strategy & operations, Corporate/BU strategy, or business planning role, ideally in B2B SaaS
  • Proven track record of successfully taking complex, cross-functional initiatives from ideation to outcomes
  • Demonstrated ability to build and leverage cross-functional relationships with product, marketing, field, and revenue/finance teams in particular
  • Ability to integrate and trade-off external and internal perspectives to build ambitious yet pragmatic plans
  • Excellent analytical, problem solving, storytelling, and influencing skills to create and communicate plans to diverse stakeholders; drive alignment as well as excitement
  • Willingness to roll up sleeves and wear multiple hats with a "get-things-done" mindset
  • Prior experience with security, cryptography, infosec, infra, IoT and/or adjacent spaces
  • Familiarity with cloud and modern software businesses and business models

DIGICERT BENEFITS

DigiCert offers a competitive benefits package for all of our full-time employees. If you want to know more about them, please reach out to us at

DigiCert is an Equal Opportunity employer and is committed to diversity in its workforce. In compliance with applicable federal and state laws, DigiCert prohibits discrimination on the basis of race or ethnicity, religion, color, national origin, sex, age, sexual orientation, gender identity/expression, veteran's status, status as a qualified person with a disability, or genetic information. Individuals from historically underrepresented groups, such as minorities, women, qualified person with disabilities, and protected veterans are strongly encouraged to apply.

#LI-AI1

  • Senior Product Strategy Manager

    1 week ago

    Lehi, Utah, United States Vivint Full time

    Job Overview:Welcome to the forefront of energy innovation and home solutions. At NRG, we are motivated by the vision of a more intelligent, sustainable, and interconnected future—one that enhances the lives of the 7.3 million customers we serve.Vivint Smart Home, a subsidiary of NRG, stands as a premier smart home provider in the United States, committed...

  • Marketing Strategy Manager

    3 weeks ago

    Lehi, Utah, United States Podium Full time

    At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. Our work and focus on helping local...

  • Marketing Strategy Manager

    4 weeks ago

    Lehi, Utah, United States Podium81 Full time

    Join Podium's Team as a Marketing Strategy ManagerAt Podium, we are dedicated to empowering local businesses to succeed. Our lead conversion platform, powered by AI and integrations, helps local businesses streamline their operations and drive increased sales. We have been recognized for our commitment to helping local businesses thrive by prestigious...

  • Ecommerce Strategy Manager

    3 hours ago

    Lehi, Utah, United States Pattern Full time

    About the RoleWe are seeking a highly skilled Senior Ecommerce Manager to lead our brand partner go-to-market strategies. As a key member of our team, you will be responsible for developing and executing business plans, leading a team of ecommerce professionals, and increasing operational efficiencies.Key ResponsibilitiesNurture a portfolio of 4-6 partner...

  • Senior Sales Strategy

    1 month ago

    Lehi, Utah, United States Podium Full time

    At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. Our work and focus on helping local...

  • Marketing Strategy Director

    2 hours ago

    Lehi, Utah, United States Podium Full time

    About the Role:We are seeking a highly skilled Marketing Strategy Manager to lead critical marketing initiatives aimed at accelerating marketing-driven bookings for our rapidly growing suite of AI Employee products. As a key member of our marketing team, you will be responsible for developing and executing comprehensive marketing strategies that drive...

  • Senior Product Manager

    1 month ago

    Lehi, Utah, United States Entrata Full time

    Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive...

  • Technical Product Manager, Integrations

    4 weeks ago

    Lehi, Utah, United States Podium Full time

    At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. Our work and focus on helping local...

  • Director of Growth Marketing Strategy

    2 days ago

    Lehi, Utah, United States Hussle Technology Full time

    Job DescriptionAbout Hussle Technology: Hussle Technology stands at the forefront of sales enablement solutions tailored for the direct sales sector. Our mission is to empower direct sales teams by optimizing data-driven strategies, providing essential training and onboarding support, tracking valuable opportunities, and managing critical content. With over...

  • Senior Product Manager, Phones

    1 month ago

    Lehi, Utah, United States Podium Full time

    At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. Our work and focus on helping local...

  • Director of Marketing Growth Strategies

    2 days ago

    Lehi, Utah, United States Hussle Technology Full time

    Job DescriptionAbout Us: Hussle Technology stands at the forefront of sales enablement solutions tailored for the direct sales sector. Our mission is to empower direct sales teams by optimizing data-driven strategies, providing comprehensive training and onboarding support, tracking shareable opportunities, and managing vital content. With over three decades...

  • Principal Product Marketing Manager, PXM

    3 weeks ago

    Lehi, Utah, United States Pattern Full time

    Job Description:Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern and use your skills to push one of the fastest-growing companies in the US to the top of the listPattern is the premier partner for global ecommerce acceleration and is headquartered...

  • Senior Operations Manager

    4 days ago

    Lehi, Utah, United States Vivint Smart Home, Inc. Full time

    About the RoleVivint Smart Home, Inc. is seeking a highly skilled Senior Operations Manager to join our team. As a key member of our Customer Experience Operations team, you will be responsible for designing and executing test pilots on various products and processes used at Vivint.Key ResponsibilitiesEstablish a mini Vivint Learning Lab to identify and...

  • Sales Strategy

    2 months ago

    Lehi, Utah, United States Podium Full time

    At Podium, our mission is to help local businesses win. Our lead conversion platform, powered by AI and integrations, helps local businesses convert leads faster, communicate easier, and make more sales. Every day, thousands of local businesses utilize our review management, communication, marketing, and payments products. Our work and focus on helping local...

  • Senior Product Manager

    1 month ago

    Lehi, Utah, United States Entrata Full time

    Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive...

  • Health Insurance Operations Manager

    2 hours ago

    Lehi, Utah, United States SimplyInsured Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Support Manager to join our team at SimplyInsured. As a key member of our operations team, you will be responsible for leading our customer support department and ensuring that our customers receive exceptional service.Key ResponsibilitiesLead and manage a team of customer support...

  • Global Supply Chain Operations Manager

    1 week ago

    Lehi, Utah, United States Trove Brands Full time

    Job Overview: We are seeking a dedicated Global Supply Chain Operations Manager to join Trove Brands, a dynamic company renowned for its innovative products. This position is essential for enhancing our supply chain efficiency and meeting the increasing demands of our international markets. Company Background: Trove Brands is a privately-owned collection of...

  • Customer Success Manager

    1 week ago

    Lehi, Utah, United States Weave Full time

    Job OverviewWe are in search of a dynamic and proactive Product Enhancement Specialist to join our Customer Success division. The successful candidate will be instrumental in helping our clients derive optimal value from our offerings post-onboarding. This role emphasizes proactive outreach to clients, addressing their immediate needs, and ensuring they...

  • Director of Growth Marketing Strategy

    2 days ago

    Lehi, Utah, United States Hussle Technology Full time

    Job DescriptionAbout Hussle Technology: Hussle Technology stands at the forefront of sales enablement solutions tailored for the direct sales sector. With over three decades of dedicated service, we empower direct sales teams to enhance their data-driven sales methodologies, facilitate training and onboarding, track valuable opportunities, and manage...

  • Head of Marketing Growth Strategies

    3 days ago

    Lehi, Utah, United States Hussle Technology Full time

    Job DescriptionAbout Us: Hussle Technology stands at the forefront of sales enablement solutions tailored for the direct sales sector. Our mission is to empower direct sales teams by enhancing data-driven sales methodologies, providing comprehensive training and onboarding resources, tracking valuable opportunities, and managing essential content. With over...