administrative aide

2 months ago

Annapolis, Maryland, United States State of Maryland - DVA Executive Direction Full time

GRADE

ASTD11\r

LOCATION OF POSITION

16 Francis Street\r
Annapolis, MD 21401\r
\r

Main Purpose of Job

The Admin Aide provides a comprehensive range of office manager and support services to the Office of the Secretary and the Department's Executive and Communications, Outreach and Advocacy teams. This range of support services includes but is not limited to answering and returning phone calls from the public, responding to email communications, and managing constituent inquiries; managing office calendars and parking; maintaining adequate office supplies; coordinating constituent visits to the Office of the Secretary as needed; conducting research into policy and other issues as needed; and assisting with ad hoc administrative projects as they arise.\r

POSITION DUTIES

Manage\r
communications incoming to the Office of the Secretary of the Maryland\r
Department of Veterans and Military Families (formerly the Maryland Department\r
of Veterans Affairs).\r
\r
\r
Manage\r
inquiries�from the Governor's Office of Constituent Services, forwarding\r
them to the correct Department personnel and responding as appropriate.�\r
\r
\r
Serve\r
as Office Manager to the Department's headquarters office in Annapolis.�\r
\r
\r
Coordinate\r
and track activities of various boards and commissions staffed by Department\r
staff.�\r
\r
\r
Provide\r
other administrative support as needed.\r
\r

MINIMUM QUALIFICATIONS

Education: Graduation from an accredited high school or possession of a high school equivalency certificate. \r
Experience: Four years performing secretarial work or clerical work involving typing duties. \r
Notes: \r
1. Additional secretarial or clerical experience may be substituted on a year-for-year basis for the required education. \r
2. Thirty credit hours with a major in secretarial science or office technology from an accredited college may be substituted at the rate of thirty credits for one year of experience for up to two years of the required experience. \r
3.�Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in Administration classifications or Administrative, Clerical, or Office Services specialty codes in the Administrative Support field of work on a year-for-year basis for the required experience.\r
\r

DESIRED OR PREFERRED QUALIFICATIONS

\r
Preference will be given to applicants who possess the following preferred qualification(s). Include clear and specific information on your application regarding your qualifications.\r
\r
\r
\r
\r
Three\r
years experience as an office manager or personal assistant to an executive.�\r
Three\r
years experience answering phone calls to provide customer service to members\r
of the public, constituents, external customers, etc.�\r
Strong\r
skills in the Microsoft Office suite of applications.�\r
Outstanding\r
written and oral communications skills.�\r
Outstanding\r
skills in organization.�\r
High\r
level of attention to detail.\r
\r
\r
\r
\r
\r

SPECIAL REQUIREMENTS

Demonstrated ability to accurately type on�a keyboard on a personal computer at a minimum of forty words per minute may be required, depending on the specific requirements of the position. \r

SELECTION PROCESS

All information concerning your qualifications must be submitted\r
by the closing date.� We will not consider information submitted after\r
this date.\r
For education obtained outside the U.S., a copy of the equivalent\r
American education as determined by a foreign credential evaluation service\r
must be provided prior to hire.\r
Successful candidates will be ranked as Best Qualified, Better\r
Qualified, or Qualified and placed on the employment (eligible) list for at\r
least one year.� The resulting certified eligible list for this\r
recruitment may be used for similar positions in this or other State agencies.\r

EXAMINATION PROCESS

The assessment may consist of a rating of your education,\r
training, and experience related to the requirements of the position.� It is\r
important that you provide complete and accurate information on your\r
application.� Please report all\r
experience and education that is related to this position.\r

BENEFITS

STATE OF MARYLAND BENEFITS\r

FURTHER INSTRUCTIONS

Online applications are highly\r
recommended.� However, if you are unable to apply online,�the paper\r
application and supplemental questionnaire may be submitted�to: Department\r
of Budget and Management Recruitment and Examination Division, 301 W. Preston\r
Street, Room 608 Baltimore, MD Paper application materials must be\r
received in our office by the closing date for the recruitment.� No\r
postmarks will be accepted.\r
�\r
For questions regarding this\r
recruitment, please contact DBM Recruitment and Examination Division at��or\r
��\r
�\r
Appropriate accommodations for\r
individuals with disabilities are available upon request by calling\r
or MD TTY Relay Service \r
�\r
We thank our Veterans for their\r
service to our country.\r
�\r
People with disabilities and\r
bilingual candidates are encouraged to apply.\r
�\r
As an equal opportunity\r
employer, Maryland is committed to recruitment, retaining and promoting\r
employees who are reflective of the State's diversity.\r

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