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IT Systems Specialist

2 months ago


Annapolis, Maryland, United States Approachable Systems Full time

Position Overview:
Are you an IT professional seeking a dynamic role that supports a diverse range of clients in the legal and financial sectors? Join Approachable Systems and collaborate with a dedicated team of experts focused on simplifying IT, marketing, and operational processes.

Key Responsibilities:
Systems Engineering and Provisioning:
- Design and implement system administration solutions tailored to various project and operational requirements.
- Manage and configure group policies for Google and Microsoft environments.
- Develop and uphold installation and configuration protocols.
- Contribute to the establishment and maintenance of system standards.
- Explore and propose innovative, automated methods for system administration tasks.

Operations and Support:
- Conduct daily monitoring of systems to ensure the integrity and availability of hardware, server resources, and cloud platforms.
- Review system and application logs, confirming the completion of scheduled automation tasks.
- Perform regular security assessments to detect potential intrusions.
- Execute daily backup operations, ensuring all necessary data is securely backed up and recovery media is managed appropriately.
- Manage user accounts, including creation, modification, and deletion as requested.
- Troubleshoot and resolve hardware or software issues.

Maintenance:
- Regularly apply operating system patches and upgrades, along with administrative tool enhancements.
- Configure and add new services as required.
- Maintain operational and configuration procedures.
- Conduct periodic performance assessments to aid in capacity planning.
- Oversee data center environmental and monitoring systems.

Qualifications:
- Previous experience in systems management across multiple workspaces.
- Ability to simplify complex technical concepts for non-technical stakeholders.
- Strong interpersonal skills to engage with professionals in various fields.
- Capacity to identify process improvement opportunities and contribute to the organization's knowledge base.

Preferred Qualifications:
- Relevant certifications (e.g., Systems Administration, Microsoft, Dell).
- Experience or certifications in CRM platforms (e.g., HubSpot, Salesforce).
- Familiarity with technical marketing tools (e.g., Google Tag Manager, Google Analytics).
- Background in business intelligence and operational reporting.

Approachable Systems is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.