Technology Manager, AI

1 month ago

Richmond, Virginia, United States CarMax Full time
8901 - Corp Office West Crk Tuckahoe Creek Parkway, Richmond, Virginia, 23238CarMax, the way your career should be

About this job

At Company, a Technology Manager, ML/AI is a key leader in providing reliable and scalable machine-learning capabilities across the organization. The Technology Manager will be responsible for engaging and developing a team of very talented and passionate ML/AI engineers, who closely partner with Data Scientists in productionalizing models. The ideal candidate will have a passion and understanding of Data Science and Machine Learning and will have the substantial experience in software engineering and cloud engineering that is necessary to turn those models into highly visible, mission-critical capabilities that drive Company's iconic customer experience.

Essential Responsibilities:

  • Work with partners and stakeholders in Data Science and other teams across the organization to build strategic plans and roadmaps
  • Drive the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization
  • Serves as an empowering coach to the team by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles
  • Develop people through effective communication and ongoing feedback
  • Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis
  • Communicate effectively with associates at various levels and technological knowledge, ensuring alignment and support for team objectives with stakeholders and Senior Leadership
  • Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience
  • Work through others to deliver resilient and scalable technology solutions that solve for complex business problems
  • Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology
  • Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be

Minimum Qualifications:

  • Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
  • 7+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering
  • 3+ years' experience managing direct reports
  • 3+ years' experience with microservices software architecture
  • 3+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support
  • 3+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
  • Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future
  • Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence
  • Proficient in developing in Python
  • Experience with scripting languages such as shell scripts
  • Experience in DevOps practices, testing frameworks, and CI/CD
  • Experience with Model Development and Deployment (MLFlow, Azure ML)
  • Experience with container orchestration (Kubernetes, Docker)
  • Experience communicating and working across functions to drive organization-wide solutions

Preferred Qualifications:

  • Previous experience deploying large-scale applications on Azure
  • Familiarity with MLOps and industry-standard machine-learning Python libraries
  • Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
  • Advanced AI/ML specializations (reinforcement learning, deep learning, NLP)
  • Proficient in an object-oriented programming language (i.e. C#, Java)
  • Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations

Software Specific Qualifications:

  • Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies
  • Proficiency developing and debugging in Python
  • Experience with Model Development and Deployment (MLFlow, Azure ML)
  • Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services)
  • Experience with scripting languages such as shell scripts
  • Experience in DevOps practices, testing frameworks, and CI/CD
  • Proficiency in version control systems (Git) for AI/ML model versioning
  • Experience with container orchestration (Kubernetes, Docker)

Work Location: This role will be based out of the Richmond, VA CarMax Technology Innovation Center or the Dallas, TX Technology Hub and have a Hybrid work arrangement.

About Company

Company disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

Company is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

Sponsorship Note:

Candidates must be legally authorized to work for any U.S. employer on a full-time basis. Sponsorship will be considered for this specific role.

Upon an applicant's request, Company will consider reasonable accommodation to complete the Company Job Application.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

  • Sr Manager, AI Engineering

    4 weeks ago

    Richmond, Virginia, United States Ford Motor Company Full time

    Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, offering a full portfolio of electrified and internal combustion vehicles designed to...

  • AI and Analytics Specialist

    3 days ago

    Richmond, Virginia, United States Cognizant Full time

    About Cognizant's AI PracticeCognizant's AI Practice is a cutting-edge team that leverages digital technologies, including analytics and artificial intelligence, to help leading companies achieve unprecedented levels of performance.Our clients require innovative business models that are built on a deep understanding of their customers and operations. We help...

  • Cloud AI Engineer

    2 days ago

    Richmond, Virginia, United States MCK McKesson Corporation Full time

    About the RoleWe are seeking a highly skilled Senior Machine Learning Engineer to join our team at MCK McKesson Corporation. As a key member of our lean software team, you will be responsible for productionizing machine learning applications and systems at scale.Key ResponsibilitiesDesign and develop scalable and reliable systems leveraging cloud-based...

  • Conversational AI Project Lead, Americas

    2 months ago

    Richmond, Virginia, United States Allianz Full time

    Join Allianz Partners as the Conversational AI (CAI) Lead, Americas and play a key role in driving digital transformation You'll be at the forefront of implementing CAI strategic goals, managing the solution pipeline, and ensuring top-notch alignment with global standards. Enhance customer engagement, boost efficiency, and fuel growth by overseeing CAI...

  • Technology Program Manager

    2 weeks ago

    Richmond, Virginia, United States DataStaff, Inc. Full time

    DataStaff, Inc. is seeking a Technology Program Manager for a long-term contract opportunity with one of our esteemed clients.*This is a hybrid position.Key Responsibilities:Oversee daily operational activities for the technology program.Provide leadership and direction to a team to ensure effective and efficient technology projects are delivered to...

  • Technology Program Manager

    1 week ago

    Richmond, Virginia, United States Wipro Full time

    About Wipro:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a prominent technology services and consulting firm dedicated to crafting innovative solutions that meet clients' intricate digital transformation requirements. We utilize our comprehensive suite of capabilities in consulting, design, engineering, operations, and emerging technologies to...

  • Technology Program Manager

    1 week ago

    Richmond, Virginia, United States Wipro Full time

    About Wipro:Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a premier technology services and consulting firm dedicated to crafting innovative solutions that meet clients' intricate digital transformation challenges. We utilize our comprehensive range of capabilities in consulting, design, engineering, operations, and emerging technologies to assist...

  • Senior Executive Support Specialist

    5 days ago

    Richmond, Virginia, United States Unboxed Training & Technology Full time

    About Unboxed Training & TechnologyUnboxed Training & Technology is in search of a dedicated Executive Assistant (EA) to provide comprehensive support to our President and Founder. We are looking for a skilled administrative professional with a solid history of assisting high-level executives and playing a pivotal role in their achievements. The EA will be...

  • Technology Risk Management Lead

    1 week ago

    Richmond, Virginia, United States Capital One Financial Corp Full time

    Position OverviewThe role focuses on overseeing the technology and cybersecurity domains within the First Line of Defense, ensuring robust governance and compliance.Key ResponsibilitiesManage the technology and cybersecurity operations in alignment with organizational risk management strategies.Direct initiatives aimed at self-governance of Technology Risk...

  • Technology Risk Management Lead

    1 week ago

    Richmond, Virginia, United States Capital One Financial Corp Full time

    Position OverviewThe role involves the management of technology risk and cybersecurity initiatives within the organization. This position is critical in ensuring that the First Line of Defense is effectively supervised, along with the implementation of self-governance strategies for Technology Risk Management (TRM) in the Second Line of Defense.Key...

  • Technology Project Management Educator

    4 days ago

    Richmond, Virginia, United States Phaeton Solutions Full time

    Job OverviewPosition Summary:Phaeton Solutions is looking for a Technology Project Management Educator to develop and enhance training materials and methodologies for technology project management. This role involves documenting processes through various tools such as job aids, templates, forms, flow diagrams, and presentation materials. The ideal candidate...

  • Senior Executive Assistant

    5 days ago

    Richmond, Virginia, United States Unboxed Training & Technology Full time

    Position OverviewUnboxed Training & Technology is seeking a highly skilled Executive Assistant (EA) to provide comprehensive support to our President and Founder. The ideal candidate will have a solid background in administrative functions, particularly in assisting senior executives, and will play a pivotal role in enhancing operational efficiency.Key...

  • Program Manager for Business Technology

    2 weeks ago

    Richmond, Virginia, United States TM Floyd & Company (TMF) Full time

    We are seeking a Business Technologist Program Manager to oversee critical technology initiatives. This role supports a 50% remote work arrangement, allowing for flexibility while driving key projects.Key Responsibilities:Lead technology projects within the assigned program areaAllocate resources effectively to ensure project completionMaintain adherence to...

  • Program Manager for Business Technology

    1 week ago

    Richmond, Virginia, United States TM Floyd & Company (TMF) Full time

    We are seeking a Business Technologist Program Manager to oversee critical technology initiatives. This role offers a 50% remote work option, providing flexibility while managing essential projects.Key Responsibilities:Lead information technology projects within the assigned program.Allocate resources effectively to project teams to ensure timely completion...

  • Program Manager for Business Technology Solutions

    1 week ago

    Richmond, Virginia, United States Novalink Solutions Full time

    Job Overview Novalink Solutions is seeking a skilled Program Manager to oversee the operational aspects of our Business Technology initiatives. This role involves providing strategic leadership and direction to ensure that technology projects are executed efficiently and effectively, aligning with our organizational goals. Key Responsibilities: Project...

  • Program Manager for Business Technology Initiatives

    1 week ago

    Richmond, Virginia, United States DataStaff, Inc. Full time

    DataStaff, Inc. is seeking a Program Manager for Business Technology Initiatives for a long-term contract opportunity.Position Overview:This role involves overseeing the operational aspects of the technology design program while ensuring that strategic technology initiatives are effectively delivered to stakeholders.Key Responsibilities:Oversee daily...

  • Program Manager for Business Technology Solutions

    2 weeks ago

    Richmond, Virginia, United States Alrek Business Solutions Full time

    Job OverviewWe are seeking a qualified individual to take on the role of Program Manager within our Business Technology division. This position requires a strong leader capable of overseeing technical teams and managing complex projects.Key ResponsibilitiesTeam Leadership: Supervise and coordinate multiple technical projects and teams, ensuring effective...

  • Information Technology Manager

    2 weeks ago

    Richmond, Virginia, United States Commonwealth of Virginia Full time

    Position Title: IT Professional at Commonwealth of VirginiaKey Responsibilities:This role entails independently creating applications to enhance or expand services for clients, staff, and stakeholders.Demonstrates advanced skills in multitasking programming, user education, and project oversight.Essential Qualifications:Requires a comprehensive background in...

  • Program Manager for Business Technology Solutions

    1 week ago

    Richmond, Virginia, United States TM Floyd & Company (TMF) Full time

    We are seeking a Business Technologist Program Manager to oversee critical technology initiatives. This role supports a 50% remote work model and is essential for driving our business technology strategy.Key Responsibilities:Manage technology projects within the assigned program, ensuring alignment with business objectives.Allocate resources effectively to...

  • Information Technology Manager

    5 days ago

    Richmond, Virginia, United States Commonwealth of Virginia Full time

    Position Title: IT Manager at Commonwealth of VirginiaKey Responsibilities:This role entails independently developing software solutions to enhance services for clients, staff, and stakeholders.Requires proficiency in multitasking programming, user education, and overseeing projects.Essential Qualifications:A comprehensive background in information...