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Hotel Front Desk Supervisor
3 months ago
Delaware North Parks and Resorts is seeking a seasonal Hotel Front Desk Supervisor to join our team Wuksachi Lodge in Sequoia National Park, California. As a Hotel Front Desk Supervisor, you will be responsible for supervising front desk operations and providing exceptional service to our guests.
If you're looking for an opportunity to grow your career with a leading hospitality company and make connections with team members and guests from all over the world, apply now.
Pay$ $19.00 / hourInformation on our comprehensive benefits package can be found at Life in Sequoia National Park
Looking for a job with a side of adventure? Be part of a global team fortunate enough to live and work in the natural beauty of California's Sequoia National Park Each day inspires in special places like this.
Low-cost shared dormitory housing available for $50/ week including utilities and wi-fiHousing includes free on-site laundry and communal area for cooking
Live amongst the giant sequoias and the Sierra Nevada bighorn sheep
Access to hundreds of miles of hiking trails with campsites, caves, mountains, rivers, and lakes to explore
Benefits at SequoiaHealth, dental, and vision insurance*
401k with company match*
Paid vacation days and holidays*
Paid parental bonding leave*
Tuition or professional certification reimbursement*
Weekly pay
Free shift meal daily
Employee discounts - 40% off food and beverage, 20% off retail
Referral bonus – earn $200 for each eligible referral
Training and development with opportunities for internal mobility and growth including the chance to work at our other locations nationwide
*Available for full-time, year-round team members Responsibilities Train and supervise the front desk team members to ensure adherence to quality standards, deadlines, and proper procedures; evaluate team member job performance and recommend appropriate rewards or corrective actions
Provide team members with guidance on handling difficult problems or in resolving escalated guest complaints
Implement policies, procedures, and service standards in conjunction with management
Prepare and issue work schedules, deadlines, and duty assignments for office or administrative team members
Coordinate with housekeeping department
Qualifications At least 2 years' experience in hospitality, front desk experience is preferred
Prior supervisory experience preferred
Computer literate in MS Office programs; some experience with property management systems preferred
Must be fluent in English language both spoken and written
No college degree required
Shift Details Day shiftEvening shiftHolidaysMonday to FridayWeekendsOvertime as needed Who We Are Sequoia National Park offers an opportunity to see the giant Redwoods that cannot be found anywhere else in the world. The work itself is exciting, and there are a lot of career opportunities for advancement and opportunities to transfer to other Delaware North properties located at the state and national parks across the country. We offer on-site housing and discounts on food, beverage, and retail. Shuttle service to town is provided. At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us. Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Source: Hospitality Online
