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Hotel Front Desk Representative

1 month ago


Hot Springs National Park, Arkansas, United States Hot Springs Embassy Suites Full time
Hotel Front Desk Agent

At Hot Springs Embassy Suites, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Check guests in and out, ensuring accurate information and special requests are met
  • Provide personalized service, answering guest inquiries and resolving any issues that may arise
  • Manage hotel operations, including room assignments, key cards, and guest requests
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area, adhering to hotel standards
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays
  • Basic computer skills and proficiency in property management systems
What We Offer:
  • Competitive hourly rate: $14 - $15 per hour
  • Daily pay, significant travel discounts, 401k plans, medical insurance, and other benefits
  • Opportunities for career growth and development, including internship programs and training

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.