Hotel Front Desk Representative
20 hours ago
At Hot Springs Embassy Suites, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.
Key Responsibilities:- Check guests in and out, ensuring accurate information and special requests are met
- Provide personalized service, answering guest inquiries and resolving any issues that may arise
- Manage hotel operations, including room assignments, key cards, and guest requests
- Collaborate with other departments to ensure seamless guest experiences
- Maintain a clean and organized front desk area, adhering to hotel standards
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, handling multiple tasks and priorities
- Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays
- Basic computer skills and proficiency in property management systems
- Competitive hourly rate: $14 - $15 per hour
- Daily pay, significant travel discounts, 401k plans, medical insurance, and other benefits
- Opportunities for career growth and development, including internship programs and training
We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Hotel Front Desk Lead
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