Hotel Front Desk Representative

20 hours ago


Hot Springs National Park, Arkansas, United States Hot Springs Embassy Suites Full time
Hotel Front Desk Agent

At Hot Springs Embassy Suites, we are seeking a highly motivated and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional service and ensuring a warm and welcoming experience.

Key Responsibilities:
  • Check guests in and out, ensuring accurate information and special requests are met
  • Provide personalized service, answering guest inquiries and resolving any issues that may arise
  • Manage hotel operations, including room assignments, key cards, and guest requests
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area, adhering to hotel standards
Requirements:
  • High school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, handling multiple tasks and priorities
  • Flexibility to work a variety of shifts, including days, evenings, weekends, and holidays
  • Basic computer skills and proficiency in property management systems
What We Offer:
  • Competitive hourly rate: $14 - $15 per hour
  • Daily pay, significant travel discounts, 401k plans, medical insurance, and other benefits
  • Opportunities for career growth and development, including internship programs and training

We are an equal opportunity employer, committed to diversity and inclusion. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.


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