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Customer Service Clerk
4 months ago
Performs a full range of services such as assisting customers, answering phones and customer questions, verifying patron eligibility, providing information on facility operations, taking special orders, taking payment for services, following up on delinquent payments, making refunds or adjustments, resolving routine complaints, and any other customer service related duties or transactions.
May operate a Point of Sales (POS) systems, run a cash register, receive payment, and make change. Prepares end of shift report and makes daily deposits. Assists in the maintenance of pertinent forms, records and logs, relating to the customer service transactions. Performs other related duties as assigned.