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Account Services Associate

4 months ago

Birmingham, Alabama, United States FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

General Equivalency Diploma

Travel Percentage :

0%

Job Description

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?

About the role:
As an Account Services Associate, you will work directly with customers and help advance the way they pay, bank and invest. This will involve processing support for back-office tasks that help FIS maintain an excellent working relationship with every client.

About the team

Birmingham, Alabama-based production team processing mailroom and data entry transactions for top Healthcare customers within a BPO (Backoffice) setting.

What you will be doing

  • You will be performing production Data Entry, including data capture and data validation (process exception handling).
  • Maintains up-to-date procedure manuals.
  • Makes recommendations to the department supervisor on any matter affecting productivity, efficiency, service, or problem resolution.
  • Assists in tracking, compiling, and completing reports as assigned.
  • Other related duties assigned as needed.

What you bring:

  • Typically, 1-2 years of data entry experience
  • Positive and professional attitude
  • Ability to type at an accuracy of 99.5% at 50 WPM (Words Per Minute)
  • Willingness and flexibility to work mandatory overtime as required by leadership
  • Ability to sit for extended periods of time

Added bonus if you have:

  • Data entry experience within the Healthcare industry

What we offer you:
At FIS, you can learn, grow and make an impact in your career. Our benefits include:

  • Flexible and creative work environment
  • Diverse and collaborative atmosphere
  • Professional and personal development resources
  • Opportunities to volunteer and support charities
  • Competitive salary and benefits
FIS is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $ $24.84 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here


For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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