Information Technology Specialist

4 weeks ago

Oklahoma City, Oklahoma, United States WEOKIE Federal Credit Union Full time

This job was posted by : For more information,
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BASIC FUNCTION

The Information Technology Specialist has the responsibility of
installing, testing, maintaining, and supporting all company provided
computer hardware, software, peripherals, and systems, including patch
management, asset inventory, security and monitoring, and the support of
the phone system. Also, the position is responsible for answering IT
tickets and calls from internal employees.

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MAJOR ACTIVITES

1) Providing PC hardware and software technical support to all WEOKIE
users at all sites, support for LAN/WAN connectivity and other
communications issues, and executing activities on approved projects.

2) Responsible for effective provisioning, installation/configuration,
operation and maintenance of systems hardware and software related
infrastructure. Ensures that system hardware, operating systems,
software systems, and related procedures adhere to organizational
requirements.

3) Performing network and systems administration (physical and
virtual).

4) Performing system patch management and administration for asset
monitoring, security, and inventory related tools and processes.

5) Serving as project leader or coordinator for IT related projects as
assigned.

6) Facilitating all network, PC, and peripherals product
procurement/repair and managing the relationships with the vendors of
choice.

7) Ensures proper policies, procedures, risk mitigation activities, and
operating controls are followed. Reports gaps in policies, procedures,
and operating controls to leadership to ensure member impact and risk is
mitigated.

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CRITICAL RESULTS

1) Ensuring that all defined systems and devices, under your area of
responsibility, are fully operational and available to the employees
with very little scheduled downtime.

2) Confidentiality and security are maintained regarding information
systems assets.

3) Managing operating plans, priorities, projects, and other goals to
ensure they are executed in a timely, efficient, and productive manner.

4) Maintaining agreements according to preset timelines for report
requests, task assignments and project work; including keeping current
with employee requests.

5) That all security and non-security upgrades/updates/patches to
defined systems are thoroughly tested and implemented in a timely
manner.

6) All activities are efficiently conducted, generally error free, and
are completed following the appropriate policies, procedures,
operational controls, and compliance controls.

7) Losses, errors, and risks are controlled and mitigated by adhering
to all applicable policies and procedures.

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QUALIFICATIONS

A. Specialized or Technical Knowledge and Skills: This position must be
thorough knowledgeable at configuring/installing personal computer
systems and peripherals and managing system vulnerability remediation.
Being well-versed in the area of data backup and archival is also a
must. In order to do so the following are required:

1) A Technical or Associates degree and two years experience or proven
equivalent.

2) A+, Network+, and Security+ certifications are a plus.

3) Patch management experience.

4) Hardware and OS experience: Microsoft, Cisco switches and routers,
network printers, MS Exchange/MS Outlook, and Microsoft Server.

5) Strong time management skills in technical environments and project
management.

6) Valid drivers license a\
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PI

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WEOKIE Federal Credit Union is an Equal Opportunity Employer and does
not discriminate against any applicants for employment based on their
race, color, religion, sex (including pregnancy, sexual orientation, or
gender identity), national origin, age, physical or mental disability,
genetic information, veteran status, uniformed service member statu s, or
any other status protected by law.


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