Executive Communications Manager

2 months ago

Thousand Oaks, California, United States Xsolla Full time

We are seeking an Executive Communications Manager to join our global team at Xsolla. The chosen candidate will play a pivotal role in reinforcing our position as a leader in the global e-commerce landscape within the gaming industry. In this role, you will be responsible for driving our public relations and social media efforts, focusing on supporting and amplifying the presence of our CEO. The Executive Communications Manager, reporting directly to the Director of PR, will be dynamic, adept in public relations, social media management, and executive communication.

As the Executive Communications Manager, you will have significant responsibility for ensuring meticulous follow-up on all communications involving the CEO, whether internal or external, and coordinating with various team members for strategic planning and execution. The chosen candidate will be in the Los Angeles area.

Xsolla is a global e-commerce organization that services the gaming industry with a robust and powerful set of tools and services. As an innovative leader in game commerce, we continue to solve the inherent complexities of global distribution, marketing, and monetization so our partners can grow their audience, engagement, and revenue.

Sparked by our deep love for gaming's union of technology and artistry, our product suite operates in more than 200 countries and territories, 20+ languages, and 130 currencies. What hasn't changed since our launch in 2005 is our conviction that everyone deserves an equal opportunity to play.

RESPONSIBILITIES

  • Public Relations:
  • Formulate and implement PR plans and strategies in collaboration with the Director of PR, focusing on enhancing the CEO's public profile
  • Manage media relations, including crafting press releases, handling requests, and organizing press events, particularly those involving the CEO
  • Build relationships with key stakeholders, including consumers, community groups, and investors, to support the CEO's vision and the company's objectives
  • Support developing and managing PR campaigns aligned with the CEO's messaging and the company's goals
  • Coordinate events, fairs, and conferences, ensuring the CEO's agenda and messaging are effectively represented
  • Conduct market research to inform PR strategies, particularly those related to the CEO's public engagement
  • Collaborate with various departments to ensure messaging consistency and alignment with the CEO's communication strategy
  • Manage communication during PR crises, providing strategic solutions that support the CEO's perspective
  • Prepare and edit internal and external communications, focusing on articulating the CEO's vision and the company's direction
  • Social Media:
  • Create, publish, and manage content across social media platforms, ensuring alignment with the CEO's communication strategy
  • Monitor social media performance using analytics tools and adapt strategies to maximize the CEO's online impact
  • Engage with online communities and respond to inquiries, echoing the CEO's tone and messaging
  • Stay updated on social media trends and best practices, ensuring the CEO's presence is innovative and impactful
  • Collaborate with marketing teams to synchronize social media activities with broader marketing objectives, focusing on the CEO's vision
  • Develop and execute social media strategies under the guidance of the Director of PR, emphasizing the CEO's digital presence
  • Additional Responsibilities:
  • Ensure meticulous follow-up on every meeting, email, or communication involving the CEO
  • Manage internal communication via emails, announcements, and coordinate external communications like social posts and press releases
  • Collaborate closely with the internal team to create detailed plans and checklists for follow-up actions
  • Work with various team members to prepare detailed plans for initiatives and projects
  • Oversee the process of obtaining approvals for plans and initiatives
  • Regularly review progress and ensure alignment with the CEO's vision and company goals

REQUIREMENTS

  • Bachelor's degree in journalism, PR, communications, marketing, or a related area of study
  • Proven experience in public relations, social media management, and executive communication
  • Strong writing, editing, and communication skills
  • Proficiency in social media platforms and analytics tools
  • Creative and strategic thinking abilities tailored to executive communication
  • Strong project and budget management skills
  • Excellent interpersonal and presentation skills, with an ability to interact effectively with high-level executives
  • Ability to work under pressure and meet tight deadlines per the CEO's schedule

At Xsolla, we are passionate about providing a conducive environment for our team to thrive personally and professionally. Our comprehensive Benefits Program caters to the physical, mental, and emotional well-being of our full-time employees and their families. This includes 100% company-paid medical, dental, and vision plans, disability and life insurance, chiropractic coverage, flexible spending accounts, and a fully vested 401(k) retirement plan with a 4% company match from the start date.

Understanding the detrimental effects of burnout, we offer unlimited Flexible Time Off and 14 paid holidays each year. Personal and professional development is a cornerstone of our ethos at Xsolla. Each employee has a personalized career roadmap, developed in partnership with their manager, aligning individual and company goals. We support this growth through in-house training, independent study, conference attendance, and higher education opportunities.

ABOUT XSOLLA:

Xsolla is a global leader in video game commerce, established in 2005. Our mission is to simplify the complexities of global distribution, marketing, and monetization in the gaming industry. Headquartered in Los Angeles, California, with offices worldwide, we support major gaming titles and partners. Our deep commitment to gaming's blend of technology and artistry drives our continuous innovation and dedication to our partners' success.

PHYSICAL DEMANDS:

The role involves typical office activities such as sitting, standing, bending, lifting, and moving intermittently during working hours. These requirements can be met with or without reasonable accommodations. The responsibilities of this position are dynamic and may evolve to align with the organization's goals and objectives.

Xsolla is committed to ensuring the privacy and security of all information collected during hiring. Please direct any inquiries regarding GDPR or CCPA to

Longevity Opportunity Vision Enjoy the game

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