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Customer Service Representative

1 month ago

Philadelphia, Pennsylvania, United States Printfly Full time

Join the team at a company that is passionate about bringing unique, custom t-shirts to life. We're on the lookout for Sales team members to join us as Customer Service Representatives.

Here are the key responsibilities for this role:

  • Assist customers in navigating our website and creating custom designs
  • Provide competitive quotes for customer orders
  • Coordinate between customers and different departments for timely delivery
  • Follow up with customers to ensure satisfaction and potential sales
The ideal candidate is detail-oriented, driven, and committed to finding solutions for customers. We value creativity, passion, and a willingness to support both customers and colleagues.

If you're a quick learner, a confident salesperson, and a empathetic customer service professional, we want to hear from you. Don't forget to share your favorite t-shirt with us when you apply

Job Requirements:
  • Prior sales experience is beneficial
  • Proficiency in using computers and systems
  • Familiarity with Salesforce or CRM is a plus
  • Typing speed of 60+ WPM
  • Strong attention to detail, organizational, and multitasking skills
  • Problem-solving abilities and a creative mindset
  • Comfortable working in a fast-paced team environment
  • Associates Degree or higher
  • Experience in custom manufacturing is preferred
Enjoy a comprehensive benefits package that includes:
  • On-site food market
  • Casual dress code
  • Regular company events (food truck Fridays, happy hours, holiday parties...)
  • Paid time off
  • Health, Dental, Vision Insurance
  • 401K plan with company match
  • Life Insurance at no cost to all employees
  • Employee discount on apparel