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Customer Service Representative

2 months ago

Philadelphia, Pennsylvania, United States Central City Toyota Full time

Job Summary:

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Central City Toyota. As a key member of our front office team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a seamless experience for our clients.

Key Responsibilities:

  • Answer and direct customer calls, greet and receive visitors, and provide assistance as needed
  • Work cooperatively with the sales and other internal teams to ensure a smooth and efficient customer experience
  • Communicate with customers in a professional, friendly, and efficient manner
  • Perform administrative tasks, such as typing memos, correspondence, and reports
  • Assist in scheduling and confirming sales appointments
  • Other duties as assigned

Requirements:

  • Excellent communication and interpersonal skills
  • Punctual nature and ability to handle schedule flexibility and dynamic work environment
  • Professional appearance and eagerness to improve on all aspects
  • Valid driver's license and clean driving record

About Us:

At Central City Toyota, we are committed to delivering an uncompromised customer experience. We believe in investing in our employees and providing opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.